Awnings By Rolltec

For many years, we had a gazebo on our back deck. However, the days of us going up a 12' ladder to put up the cover every Spring are over. We purchased a 18'X10' awning and are delighted with the ease of operation, its look and effectiveness.

Everyone we dealt with were professional, helpful and courteous. It was a pleasure doing business with Rolltec.

When we moved and renovated our home in Thornbury 11 years ago we needed sun protection on our south facing deck. We called on the local Rolltec Installer who did a great job. We use our rear deck all the time and the awning is out most of the spring, summer and fall season. It needed replacement this year (2020) and we thought we might do the install ourselves. After discussion with the Rolltec team in Vaughn we decided to bring the awning assembly to their facility and pay them to do the removal of the old material and install of the new material. We had difficulty finding a suitable material replacement and called on Rolltec for suggestions and they came up with a fabric that was not on the website. The fabric recommendation was perfect and we could not be happier with Rolltec's customer service!

Dealing with this company was a pleasure from the start. Being in a condo development we had no choice than to deal with Rolltec. The corporation could not have chosen a better company to deal with. From Nick the salesperson who came to the house to measure and do the paper work to the office staff and installers .........all were extremely pleasurable to do business with. You felt like you had known all of them for some time and were very good friends. Very pleasant. Would certainly recommend this company . Now all we need is some sun to try out the awning. Excellent product as well. Thanks to all.

Great product and their effort to service me throughout the whole process was exceptional. The service and install team was very professional and knew exactly what they are doing. I Highly recommend them.

I've yet to come deal with a company like Rolltec.
From the Sales Person David, to the Service Specialist Isaac and to the Office Manager Helen, you guys are unbelievable in every way, your patience, your experienced professionalism and your customer service are OUTSTANDING.
The product itself is great; sturdy and beautiful.
We are enjoying every minute of it.
ONLY ROLLTEC!!!

Our decision to get a large retractable awning, for our patio, during this mid summer was made easy .A visit to your very pleasant showroom combined to the advice and information provided by Nick were valuable and convincing .During the home visit he answered all of our questions and made sure the installation would be done in the best conditions.
The installers were courteous and professional, everything went fine as scheduled .We consider we have got a good quality product.
Thanks to everyone for the good work.

We thank everyone for their courtesy and professionalism.

From making the initial sales appointment to the installation, the service was very detailed, on time and courteous. The awning looks great, but we haven't had the chance to use and enjoy it - we look forward to it in summer 2020.

Hello,
I am very pleased with my awnings and the workers and salespeople who helped me achieve my desired goal. They were quick and professional. The work was well done and the employees were very nice.

Nick was excellent! Up front and very informative. Installers were fantastic. Friendly and very professional. Installation was very clean and we are very happy with our awning. Thank you Roltec!

Mike C

I love my Rolltec awning!
The sales representative I dealt with, Nick, was quick to respond to emails and phone calls. He came and did the measurements and gave me several options that would suit my needs. The awning was made and installed in less time than anticipated. The installers were friendly, efficient and very professional. The same goes for the office staff.
Overall, a very pleasant experience. Highly recommend!!