Awnings By Rolltec

Awnings & Canopies
Vaughan ON L4K 4R8
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Awnings & Canopies
Awnings By Rolltec
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Reviews for Awnings By Rolltec

Average customer rating:
9.8 10 (271 reviews)

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@charlestam
@charlestam
8 reviews Aurora, ON
10/10

Rolltec Awnings kept us cool in the summer! Great backyard deck investment!

Rolltec does great work! We've had our *custom* awning installed in June 2016, just in time for the harshest of the summer heat. Given our direction, the sun was simply too intense to be the deck. With our awning installed, the deck was once again a comfortable place to be!

The crew was courteous, professional, efficient and surprisingly quick! One of my better back-yard investment. Rolltec is highly recommended!

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for your lovely review. Retractable awnings indeed create outdoor oasis and allow you to enjoy outdoors.

Private User
Private User
Private User reviews Toronto, ON
8/10

Deck Awning

Very pleased with the quality and service received with our new awning. Does a great job of creating shade on those hot summer days! Definitely recommend these folks if you are looking for options.

Approximate cost of services:
$5,000.00
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Company Response

Awesome! Thank you for you comments.

Tamburro in Holland Landing
Tamburro in Holland Landing
1 review Newmarket, ON
10/10

Awning

Amazing experience start to finish! From the at home consultation to the installation, the entire experience was positive. The quality of the product is amazing. Finally being able to enjoy time in our backyard is priceless!

Approximate cost of services:
$3,000.00
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Company Response

Positive customer experience is what we are always aiming for. Retractable awnings definitely add comfort zone to any backyard.

Roman in Thornhill
Roman in Thornhill
1 review Toronto, ON
10/10

Outdoor Porch Awning

From the time the sales rep visited our home to discuss and explain all the aspects of the awning and how it works to the day of installation, we could not be any happier with the great customer service provided to the cleanliness of the installation.

All of our questions were explained in full and the employees were a pleasure to work with. A great product for the price and it works flawlessly.

Approximate cost of services:
$4,500.00
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Company Response

Customer satisfaction is the best award for us. Grey to hear that everything went smooth. Take care and enjoy your awning.

Sylvain in Barrie
Sylvain in Barrie
1 review Ottawa, ON
10/10

Deck awning

The awning turned out exactly as promised and it was delivered on time. Very easy to install.
Great and efficient sales service.

Thank you so much for an outstanding quality product.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

You are very welcome and than k you very much for choosing Rolltec as your awning supplier. We are always here at your service.

Laurie in Markham
Laurie in Markham
1 review Carleton Place, ON
10/10

Deck awning

Wanted to install myself. Information on website very satisfactory, along with consultation with company agents. Quality of product and choice of fabric excellent. Install went smoothly. Definitely 5 out of 5!!

Approximate cost of services:
$2,500.00
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Company Response

Great to hear back from you. We always make sure to provide customers with easy to read installation instructions. Enjoy your awning and do not hesitate to call in case you have any questions.

Private User
Private User
Private User reviews Westmorland County, NB
10/10

Umbrella

We went visit the store in Toronto as we wanted to have an awning installed in the backyard. Roman was so helpful to provide advice to have an umbrella instead due to insufficient height to install an awning. So we have purchased the umbrella and they delivered in the right time by a technician who was so friendly and professional to have the umbrella set up. we love the quality of customer service and would recommend this company to you.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Your comments are greatly appreciated. We always try to find the best solution for every customer.

Robert in Toronto
Robert in Toronto
3 reviews Ottawa, ON
10/10

Electric Retractable Awning

Rolltec exceeded our expactions in every step in the process. We were contacted by the salesman Gary soon after we made our inquiry and set up a home appointment immediately He was professional, knowledgeable and listened to our needs. This was the third company we received a quote from and the decision to go with Rolltec was obvious to us after the meeting. The awning was delivered within the time frame promised and we had the same positive experience with the installation and the installers. We couldn't be happier with the service received and the quality of the product.

Approximate cost of services:
$4,000.00
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Company Response

Exceeding customer's expectations is a good problem to have. Spring is around the corner and your Rolltec awning is ready for new action! Take care. Thanks again.

Laura in Toronto
Laura in Toronto
1 review Toronto, ON
10/10

Backyard awning

We ordered a Rolltec awning for our backyard in May of last year. It took a little over a month to have our awning custom made and installed. The sales representative, Gary, was very knowledgeable and came to our house to take measurements and make recommendations. The installers were equally great. Overall we had an excellent experience with Rolltec so much so that we are currently in the process of making another order with them.

Approximate cost of services:
$3,500.00
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Company Response

Great to hear from you Laura. Spring will be here very soon and you can enjoy your Rolltec awning.

Private User
Private User
Private User reviews Toronto, ON
10/10

Awnings installation

Excellent customer service. It was great working with Helen. Very professional and helpful. Great product. I am very satisfied and would recommend this to anyone. Installation process was quick and easy.

Approximate cost of services:
$5,000.00
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Company Response

Thank you very much for your review. We are very pleased to hear that your new awning meets your expectations. Enjoy!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Awnings By Rolltec

Rolltec® awnings is the leading Canadian manufacturer of upscale retractable awnings. Since our startup in 1984, Toronto based Rolltec® has proven to be an industry leader in shading solutions by providing the highest caliber in both quality of products and customer service. Our superior work was recognized by numerous Awards of Excellence, Outstanding Achievement Awards, and Best Of...by Homestars.

Recently relocated to a larger 50,000 square foot facility in the heart of Vaughan, Rolltec® has its own engineering department, machine shop and computerized sewing operation.

What sets Rolltec® apart from other awning companies is that the majority of parts are designed and produced in-house. Rolltec® is the only Canadian manufacturer to fabricate spring loaded lateral arms themselves employing specially constructed machinery. Rolltec® awnings are crafted using proven European traditions combined with advanced North American technology and the best materials such as stainless steel and aluminum. To ensure we retain the highest quality standards, the sewing department utilizes automated operations that provide flawless stitching and seams on their resilient, acrylic fabrics. The on-staff Engineering team at Rolltec® is continuously perfecting all aspects of awning technology. Our engineers keep an eye out for advancements and implement leading-edge changes to their production. Many hours of comprehensive testing are completed prior to any new designs being introduced, which accredit to an impressive 10-year warranty.

Rolltec® services both retail customers as well as a vast network of distributors all across Canada. Our retail division provides free in-home consultations within our service area and can assist with every detail from taking measurements for a custom built awning to installation and service. Our retail division covers the following area: Toronto, North York, Richmond Hill, Thornhill, Maple, Woodbridge, Kleinburg, Scarborough, Markham, Unionville, Pickering, Stouffville, Uxbridge, Newmarket, Aurora, King City, Nobleton, Bolton, Caledon, Georgetown, Brampton, Etobicoke, Milton, Mississauga and Oakville. For inquiries outside of these areas please contact our office for further information or to locate an authorized dealer near you.

Based on many testimonials received from our clients, rest assured that your needs will be well looked after and you will be extremely pleased with your awnings as well as the level of service provided to you by Rolltec®'s team of experts. Our commitment to customer satisfaction allows clients to focus solely on enjoying their time outdoors worry-free.

CATEGORIES
Awnings & Canopies
PRODUCTS
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings Louvered Pergola Rolling Pergola
SERVICES
Sales, installation and service
BRANDS
Rolltec, ADALIA X3M, Bravo, Eclipse, Physique XL, Sombrano S+, Pergolino, drop arm, basket awnings, Somfy, Sunbrella, Sattler, Sauleda, Citel, Soltis, Glatz
STYLES
Retractable awnings Stationary awnings Sidepost umbrellas Giant unbrellas Louvered Pergola Rolling Pergola
SPECIALITIES
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings Louvered Pergola Rolling Pergola
WEBSITE
http://www.rolltecawnings.com
YEAR ESTABLISHED
1984
NUMBER OF EMPLOYEES
25
RETURN POLICY
All products are custom manufactured to customer's specifications therefore no returns accepted
PAYMENT METHOD
Visa, Master card, American Express, Debit, cash, cheque
MEMBERSHIPS
Industrial Fabric Association International
LIABILITY INSURANCE
Yes
DIPLOMAS
Numerous IFAI awards winner
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Prices start from $1000 and up depending on size required
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All fabrics come with 10 year limited warrantyFrame come with 5 to 10 manufacturer's warrantyEle
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.