My sister and I purchased our flooring from CDL at their NW Calgary location. We had a major concern that the flooring would have to withstand the heat from in-floor heating and we were planning to use a laminate. Based on the recommendation from CDL who recommended an engineered floor we went with a Dansk hardwood product. Since the installation a year later the wood has started to shrink and the edges of the planks have started to curl up. CDL would not stand behind their recommendation or flooring warranties and their only advise was we needed to increase the humidity in the house. The house is located next to a lake, the humidifier is set similar to our Calgary homes - this is not an acceptable resolution and now we are looking at having to replace all the flooring. We would not recommend or use this business again.
- Approximate cost of services:
- $15,000.00