When I walked in to End of the Roll in Burlington, Ani, one of the
salespeople, asked if I needed help. I did--more help than I realized at the time. Ani has a keen eye for colour and helped me pick out flooring that was reasonably priced and looked as if it would work with the decor.... But the help I didn't anticipate was the care that Ani showed when my husband's terminal illness got worse. I had purchased carpeting but was worried that the inevitable off-gassing would further harm Don's damaged lungs. When I asked Ani if there was any chance her company could store the carpet until after Don's death, a date unknown at that time, she didn't hesitate. She called the head office, got back to me promptly to say my request was approved, and assured me that the carpet would be available when I was ready for the installation. It's about nine months later, three months after Don's death, and the carpet is installed. All of this happened seamlessly (no pun intended) without any additional cost (thank you End of the Roll). At a time of great stress, I greatly appreciated Ani's support and willingness to help. Oh, and did I add that her colour recommendations are perfect?
- Approximate cost of services:
- $1,200.00