performed as expected, the man went downstairs, closed the door, turned on a machine, I heard video game sounds in the background. I think even the machine sounds were mostly him going 'woosh woosh, bang bang, pew pew'. Being a gullible fool I assumed these sounds to equal work equivalent to $150. So I ponied up.
I recommend this service.
- Approximate cost of services:
- $150.00
- Company Response
Hi Darcy,
I would love to know your invoice number as we do not have a customer in our data base with your name. The reason for this is because of the way that you described our service. It sounds like the person that you hired may have used portable equipments and we do not use that style of equipment for residential. We also work throughout the entire home and not only your basement. Our technicians also operate in teams of two and never alone so it would be my suspicion that you may have us confused with a competitor operating a similar name. The price that you mentioned is also not consistent with our price structure for a residential air duct cleaning service. Regardless we love to get feedback whether good or bad and appreciate your time in posting your experiences.
Thank you,