Daville Lighting Inc - No Longer in Business

In June2010 we ordered 8 yard lights for 1300.00. 8-10 week delivery,but nothing. Excuses excuses. Really loved that Fed Ex lost order twice. Asked for refund of total amount but again nothing but excuses.

I ordered a small chandelier in June 2011. I paid in full as I have done lots of business with Daville. Have been getting the samr runaround as everyone else, and was at the store yesterday. It is closed and there is a notice on the door they owe the landlord $54,000 back rent, so I think my money is gone. Too bad as it is a nice store.

On October 23, 2010, we bought one light fixture, and ordered two more. We we told that the lights would be delivered in 8-12 weeks. After 8 weeks we have regularly called the store, and have been given excuses. The lights will be shipped, the supplier made a mistake, the shipper had made a mistake, the lights will be here. We were also told by Janice that we would receive a refund if we requested. We did so. No cheque, so I called, and was told they needed our address, even though we had given it previously. On September 30, 2011, I called and received a message that they were closed for inventory. I called on October 3, same message. I went to the store on October 5, sign on door saying closed for inventory, and called on October 8, same message. We had gone to Daville because I knew a former owner, and because the company had a decent reputation with various Grande Prairie home builders.

I ordered a high end forged lamp from Daville in April, 2011 and was told it would take 10-12 weeks to arrive. It's now 18 weeks and I have heard nothing but contradictory excuses from this store--"it's backordered, a mistake at the distributor, a delay at the shipper, tied up in customs", etc.
I made a big mistake providing full payment on this order, as I now suspect that they'll be out of business before I see the product or am able to squeeze a refund from these people.

We wanted to get a quality ceiling fan for our home, so we went to Daville lighting. Not only did we not get our fan after four months of waiting but they said they were going to mail me a refund in the form of a cheque. I called and they said they were writing cheques today which is a week and a half later! I think it is a bunch of bull how they run their business and I DO NOT recommend buying anything from there. They will use the excuse that they are still waiting for a shipment from that manufacturer. Bad business!

we ordered light fixtures for our home and were extremely satisfied. the staff were helpful and the most knowledgeable that we had experience. we had place an order with another large store in town that told us that it would be 3-4 weeks and 9 weeks later no lights . So we cancelled and went to daville got way better service and the lights we wanted were instock. we were so please with this service and wanted to recommend this store highly.

When we placed an order with Daville, they told us that the waiting time is 8 to 10 weeks but could be up to 12 weeks. We were waiting for almost 4 months and they would not give us a date as to when we can receive our order. They blaimed the delay on supplier. Finally, we cancelled our order and got our deposit back.
We went to a different lighting store and placed an order for exact same collection from same supplier and received it within 4 weeks.
I would not recommend to order from Daville. They use your deposit money interest free for as long as they can and you will not get the product you ordered.

We completed a major renovation of the entire main floor of our 1960's bungalow. The kitchen had a 1980's sunshine ceiling that we removed. We had to decide what to replace it with - fluorescents, pot lights, etc. We went to Daville and their staff were extremely knowlegeable and guided us to the right decision for our requirements. We went with the new narrow fluorescents inside a cloud fixture as they give off the least shadows and best working light. If we'd gone with pot lights, we would have had to also install task lighting which was not feasible as we kept our cabinets. There was an issue with the cloud fixtures having a yellow tinge that the showroom one did not have. It turned out that the distributor changed suppliers in China and this yellow tinge was in all of them. Daville understood our concern and although it took a few months they ended up changing suppliers and were able to get fixtures that were white. Then the fixtures had scratches on them due to flawed packaging. Again, they understood our concerns and let us look through several boxes at the store until we founds ones that we were satisfied with.

Daville did all the wiring and prep work at our residence, they did the whole contract quickly, and did a neat and tidy job, they were able to place all the outlet and switches in places that we wanted for more convince, they did it quickly as mentioned which allowed us to move onto out next project in the home to make it complete, these guys are a great team of workers.