Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

A Total Flame Inc

Fireplaces
Burlington ON L7R 4J4
Write a Review
Write a Review

Recommended Professionals

99%(14 reviews)
99%(261 reviews)
98%(81 reviews)
99%(14 reviews)
99%(261 reviews)
98%(81 reviews)
HomeStars
Fireplaces
A Total Flame Inc
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for A Total Flame Inc

Average customer rating:
2 10 (1 reviews)

Sort by

Linda in Burlington
Linda in Burlington
2 reviews Burlington, ON

First Review

2/10

Rheostat for wood burning fireplace

Paid up front Jan. 9/09. 2-3 week delivery; old part, had to come from Regency in the States. They would phone us when it arrived. - not rec'd by mid Feb. No one called, no explanation. I visited the store; told it's not here yet. (that was it). The attitude impression seemed to be, it's a small order & not worth the touble.

When I finally went in & cancelled the order, I met Dave who was empathetic & actually seemed surprised at what had transpired. He cancelled my order & refunded my money. When I arrived home, there was a message to say that the part was on it's way & would be in on Wed. Since I didn't believe them, I waited for the phone call to tell me it in. No phone call. Phoned them on Thurs; it had arrived on Wed.

We are now looking at buying a new full wood burning unit. I will NOT be buying it from Total Flame.

Approximate cost of services:
$88.10
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Fireplaces pros in Burlinton?