Running phone and data lines for small office reno
- Approximate cost of services:
- $1,400.00
Running phone and data lines for small office reno
Over charged for a poor service on a simple job
Mr. Shahram is incorrect about many of the points he has provided. He called us in October, 2015 and we completed the work on October 13, 2015 which was 3 months later and not 3 weeks later as he states, we did send 2 people as after discussing the work we required an extension ladder to reach as the work was at a high level. Whether we sent 1 or 2 people makes no difference as the minimum cost of our service call is a 2hour call out. Mr. Shahram did not have the lamps that were required and we had to check what type they were and then go to the nearest big box store to purchase them to keep the costs down. Yes, Mr. Shahram has no warranty for the incandescent lamps purchased from the store. The invoice was less than $220 as stated and $25 of that was for taxes. I also told Mr. Shahram that he should purchase long lasting LED lamps and replace all the high ones that cannot be reached to avoid having to repeatedly replace incandescent lamps. Thank you Crown Electric Ltd.
Electrical Fix - blown breaker panel
I am sorry to hear that you felt that you had a bad experience when we came to your home for electrical repairs. We discussed the possibilities of the problem and a service truck that was available was sent to you. Our service call and labour rates were explained at the time, when our service truck arrived it was discovered the main breaker was burnt up. The procedures to make the repairs, which all electrical contractors would follow was explained. The utility was contacted to disconnect the power which they responded to quite quickly. The Electrical Safety Authority was called and an inspection was taken, when the work is completed the ESA inspector is called, which we did, the inspector then calls the utility to issue a connection order which they obviously did, the utility responded in a timely manner to re-connect the power, our serviceman is required to remain on site for the utility to arrive to check for power at the main breaker and to test. The cost was more than fair, especially considering the cost of the obsolete main breaker which we stock on board. The labour portion was only $325.00 plus HST and the rest was the cost of the permit plus taxes. I am hoping that this explanation regarding the cost and the time spent on site for completion of this job meets your satisfaction and please note that Crown Electric Ltd. strives to give good customer service and quality electrical work to all of its customers.
Change the lighting in my house to pot lighting.
Underestimated cost to win a job falsely
Dear Brad
We are so sorry to hear that you had an experience that you were not satisfied with.
We pride ourselves on great customer service and we will do whatever we can to rectify the situation.
Please contact Crown Electric Ltd., we can be reached at 905-847-2804 and we look forward to hearing from you.
Sir, we do care so please do contact us.
George/John