AC Installation Unit temporary uninstall/reinstall
We had Spring Home install an AC unit in May 2021. At the time, we were happy with the installation and would have recommended them.
However, in the summer of 2023 we needed the outside unit temporarily moved to allow for backyard stonework/fencing to be done.
Upon reinstall, there was damage done to our new assets. The tech was honest and made note that the office would be in contact.
Dealing with the Spring Home office to follow-up and actually rectify the problem was disappointing. By late fall, the damage was still there and they were not responsive. We settled this through our credit card company which agreed that they did not follow through on the terms of their service.
- Approximate cost of services:
- $0.00
- Company Response
Hi Lisa, Thank you for sharing your experience. I will be sure to pass the nice compliment onto the rest of our team here at Spring Home. We look forward to doing business for many years to come.