This was a very large project with many time delays ( some were weather related but not all) and warranty issues. In the end the project turned out very well.
Yes , he has some very good ideas and he will complete the work. Follow up for warranty work requires improvement.
We are happy that they are back to complete the warranty work this week.
- Approximate cost of services:
- $60,000.00
- Company Response
To, D.
Just want to let you know, I will be taking care of ALL the warranty issues this spring, which is a few plants that died, and the cover to the access area for the hot tub, anything else, let me know.
I will agree with you, the project was delayed and you are right, I should have been there more to supervise, but the weather that year really hampered us, but that is no excuse.
Based on that experience, I have changed the way the company operates, I run with only one crew, only one job at a time, with me supervising, learned from my mistakes.
I think that you will agree with me, the overall project looked great when we finished and still looks great to this day, and as I said, I will make amends this spring regarding the warranty work.
All the best, Don.