Laurysen Kitchens Ltd

If a negative score were possible - that is what I would award Laurysen. I'd recommend an el cheapo kitchen from a big box retailer or Ikea because the only indication of top quality is their prices. The service we received from our 'designer' Kimberly was deplorable. It was all the little things - like the fact that they offer a spice drawer - but it doesn't actually fit regular size spice bottles! Really?!? Or there was the fact that we sent them the specifications for our refrigerator - but they built a cabinet box that doesn't actually fit the fridge!!! Then there is the installer who claims "he doesn't know how to install a front cabinet panel on a dishwasher and so it will have to wait for another time". Curiously, when he came back the next time he was able to install it! (Was it because he took a special course or was it just that he didn't want to simply say that he wanted to leave early to start the weekend?). Then there were the instances where we requested additional items but as a result of poor internal communication orders didn't get processed for two weeks. Other complaints include mismatched paint colours and the time it has taken for Laurysen to even contemplate addressing our concerns. Finally, in the wake of all this frustration, and in light of all that has gone wrong I would like to have thought that they would at least be respectful in their communications with me - but they've fallen down on even that basic client service front. Caveat Emptor - let the buyer beware of the poor service and final product they will receive from Laurysen!!!