Park's Furniture

Furniture
Hamilton ON L8L 5Y9
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HomeStars
Furniture
Park's Furniture
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58%

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Reviews by rating (past 12 months)

Reviews for Park's Furniture

Average customer rating:
5.5 10 (108 reviews)

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john in North york
john in North york
5 reviews North York, ON
0/10

living room

My spouse and just renovated and we ordered living room furniture and were advised 4 weeks wait...at 4 weeks was not contacted and I had difficulty getting any help as to what was going on? After several attempts to get help and answers I was told that there was an error with one order from a distritbuter. Finally after several attempts to get some honest answers we had our furniture deliver 9 weeks later. The supervisor Lori did not acknowledge the difficulties. and inconvenience endured during this outrageously long wait.

Avoid this company as they have no respect for their customers and have horrible service,,,when the manager does not care about good customer service than you know you are in trouble! Horrible experience that I am sharing with as many people as possible.

Approximate cost of services:
$1,600.00
2 of 4 people found this review helpful.
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Melanie in Hamilton
Melanie in Hamilton
2 reviews Hamilton, ON
9/10

New living room furniture/kitchen

I had look at numerous furniture stores and when I say numerous I mean numerous. Either the cost for value was not there, or the quality was not good or it just wasn't what I wanted. I found all of it at Parks plus the service was excellent.

Approximate cost of services:
$2,200.00
2 of 3 people found this review helpful.
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Company Response

Thanks for taking the time to write a positive review. Most people only write a review if they have a negative experience. Mention, that you wrote the positive feedback and your name the next your in the store and will give you an additional discount on your order.

Paula Mclaren in Beamsville
Paula Mclaren in Beamsville
1 review BEAMSVILLE, ON
0/10

SOFA SET..

GOT A SET AND IT WAS BAD FROM START..AFTER YR OF BACK AND FORTH..EXCHANGE PILLOWS ETC..SECOND COUCH, JUST AS BAD, TILTED, I COMPLAINED THEY CANCELED MY WARRANTY..SAID I COMPLAINED TO MUCH..AND THE CUSHION WAS DANAGED, BY US..WAS ONLY THING TRUE...I CALLED TO ORDER MATERIAL TO MAKE THE CUSHIONS MYSELF...ORDERED THEM, THEN BOUGHT RUG AND CURTAINS TO MATCH..CALLED A FEW MONTHS LATER ABOUT ORDER...WAS TOLD NEVER PLACED ORDER..IMPOSSIBLE TO BUY FABRIC...NOW I HAVE A COUCH, CHAIR AND OTTOMAN..THAT JUST CON,T CUT IT...WRONG..WRONG...WRONG....NEVER AGAIN..UNLESS ITS FOR A STUDENT DORM...NO FRAT HOUSE...NOT EVEN.....

Approximate cost of services:
$1,800.00
3 of 5 people found this review helpful.
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Lori in Stoney Creek
Lori in Stoney Creek
6 reviews ,
1/10

Curio cabinet

Parks was in the budget we were looking at, not a lot of selection but we did manage to find something. We were told 2 -3 weeks for delivery. Nothing at that time so we called them. Now we are looking at 7-8 weeks. Very disappointing

Approximate cost of services:
$700.00
0 of 1 people found this review helpful.
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Joyce Anderson in St catharines
Joyce Anderson in St catharines
1 review Saint Catharines, ON
0/10

Couch

Purchased a couch, was told it was all leather. Received the couch, it is bicast leather, very cheap looking, terrible construction. Returned the couch and was charged a fee of $250.00. Spoke to manager told him the couch was not what i was promised (full leather). He didnt care. This ordeal has cost me $250.00 and alot of stress. Do not buy at Parks, the furniture is cheaply made and you will be disappointed!!!!

Approximate cost of services:
$1,500.00
1 of 5 people found this review helpful.
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ryan hamilton
ryan hamilton
3 reviews Hamilton, ON
10/10

Couch set

Parks furniture offers a friendly and caring environment. We always purchase our furniture from there and are never dissatisfied with the quality of their product. would recommend this company to others.

Approximate cost of services:
$2,000.00
3 of 4 people found this review helpful.
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Company Response

Thanks for taking the time to write a positive review. Most people only write a review if they have a negative experience. Mention, that you wrote the positive feedback and your name the next your in the store and will give you an additional discount on your order.

Zeljka in Hamilton
Zeljka in Hamilton
1 review Hamilton, ON
8/10

furniture replaced

due to house fire, we had to replace all of our furniture. after searching many stores, we found parks to have the best prices and selection. we will not hesitate to shop there again.

Approximate cost of services:
$15,000.00
4 of 5 people found this review helpful.
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Company Response

Thanks for taking the time to write a positive review. Most people only write a review if they have a negative experience. Mention, that you wrote the positive feedback and your name the next your in the store and will give you an additional discount on your order.

carol stevens in East york
carol stevens in East york
1 review East York, ON
8/10

sofa

I thought the customer service was very good and helpful. The store had a good selection of items. I wasn't rushed into making my selection and all of my questions were answered.

Approximate cost of services:
$899.00
3 of 3 people found this review helpful.
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Company Response

Thanks for taking the time to write a positive review. Most people only write a review if they have a negative experience. Mention, that you wrote the positive feedback and your name the next your in the store and will give you an additional discount on your order.

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