I bought a new home 2 years ago, and this was the company who did the roofing and siding. I had damage to my shingles from a storm during the spring time. I called them to get it fixed because I figured they would be warrantied. Most reputable roofing companies offer a 5 year workmanship warranty with the work they do. This company does NOT have a warranty of any kind. They blamed the product rather then take ownership of the problem. Perhaps they are selling a crappy product?
I was told they would charge $135 for the first hour and $80 for every additional hour. Cost of the shingles would also have to be added. After about 15 minutes of work the guys completed the job. That 15 minutes cost me $135 like I expected. I did not expect 1 shingle to be $30. Are you kidding me!? I could have bought 1-2 bundles of shingles for that price.
They also did my neighbours shingles and siding. They have a large chunk of siding missing from their house, around 50-80 square feet. Bad workmanship or are they selling cheap product?
- Approximate cost of services:
- $165.00
- Company Response
I am sorry you had a bad experience with your roof. Please feel free to call me at the office. I can assure you we do have a warranty, paperwork can be supplied if you wish. We have 5 year workmanship warranty on renovation and 2 year workmanship on new construction. The warranty covers workmanship and not weather or acts of God, like high winds, tornadoes, or hail storms. If it was our workmanship it would be covered under warranty. Our service personel are paid hourly and have to be paid even for travel out of town to Morninville, there and back. The price for material needed was good as you cannot buy 1 or two shingles. You have to buy the bundle and use the 1 shingle and then you pay for install. The product used is one of the three major shingle companies that is used by all roofing companies. Again, If there is anything else I can do for you please feel free to call and talk to us.