They contract out their work to anoyhrr company. We advised mermaid thst our year was small stone. We even showed pictures. Mermaid stated that this is fine and even better than having grass. Property is level. Team showed up and we're angry that there was stone. Their voices were raised and they made it clear that they were not happy with this. They told us the only way we would have a pool installed that day was to pay them 200.00 cash. Otherwise they were walking out. We should of refused and let them walk but we could not get a hold of mermaid ad they never answer the phone. I have left them several messages and have yet to hear back from them. My suggestion is to go elsewhere. We paid 5000 for a 12 foot above ground pool. Basically a soaker tub. Apparently this was free installation cost. At any rate spend your money with a more reputable company and ask questions. Had I checked BBB or homestars I Woukd not of used them thus Woukd not be in the position I am.
- Approximate cost of services:
- $5,000.00