Greentree Homes

Our story is much the same - so frustrated we're going live. Anyone wanting to get in on the TV segment please e-mail directly: judigaus@msn.com

Yes, this is a serious post. After 8 months of frustration and fighting with Greentree, our year is nearly up and we won't go down without a fight.

Judi Gaus

Avoid at all costs! They have a terrible customer service team. We hired them to work on an expansion to our home (an additional bedroom) and we are deeply dissatisfied with their work. We have complained on numerous occasions and they have yet to actually send someone our way to repair the poor workmanship. We have been unable to use the new bedroom as it isn't even insulated and thus completely frigid now that it's winter. DO NOT USE THEM!

Terrible customer service, they did not insulate our attic, and it took them 4-5 months to figure it out, They owe us for our hydro bills during this time. We are now past our year, and they have not reimbursed us. The paint job is terrible, our floor is sinking, and our deck is not up to code. Despite constant promises to send out repair men, we have yet to see them. This company does not follow up with you, has a revolving staff, and dodges calls. The only person I would recommend GreenTree to is my worst enemy.

We are highly disappointed with the after sales service and quality in workmanship of our new Greentree home. And most neighbours in the Durham dells development in Brandon have experiences that are the same or worse with this builder. Some of the work performed was not by professionals or to building standards. BUYERS BEWARE!!!!!!!! If you are considering in buying a Green tree home do check their local references knock on some doors we didn't and learned our lesson.......
After almost one year after the pre possession inspection the items have barely been touched or corrected
After 6 months the Stucco started to fall off, electrical problems, plumbing problems, silent floors that squeak etc.

RUN AS FAR AWAY AS YOU CAN!!!! OTHER BUILDERS BUILD HOMES WITH INSULATION. THEY DO NOT! OUR NEIGHBORS HAVE BEEN FIGHTING WITH THEM FOR MONTHS! THEY HAVE BEEN SLEEPING IN AN ICE BOX AND THEY KEEP SAYING ALL IS OK. jUST MOVE THE FURNITURE AND TAKE DOWN THE BLINDS. VERY PROFESSIONAL.