Here are the pros and cons of this company.
Pros:
- Very nice workers, polite, appropriate
- Reasonable price
- Solid work on building the addition
- Provides solid written guarantee for their work
- Willing to come and investigate after work is done if there is any problem
Cons:
- Finished the project much later (twice as scheduled)
- After work has started/is done, takes a while to get back to you when you have questions/concerns
- During the construction, sometimes, they said they would come on a day (which may require you to be home), but they did not show up
- We paid more for other things (like deck) and so there were problems like them having to re-level the deck, the door was crooked and way too heavy to open that we have to fix it ourselves a few times, the bottom of the deck was not closed off properly, so raccoons and a rat went in under the deck/inside the house
This is the first time someone has come over for a renovation in our house so we didn't know what to expect. Our friends were all building new homes but we wanted to stay in our neighbourhood so we wanted an addition. The project ended up taking far longer than expected (they told us it would take 6 weeks but it ended up taking about 12). It also felt like it took longer and longer as they were nearing the end. They have a guarantee of their work so they were willing to come back and fix any problems but at times they wouldn't show up for those appointments. It's not that we're unhappy, but it would be nice if these problems didn't take place. The workers were polite and not rude or disrespectful in any way, and the price was fine too.
Overall, we enjoy their work on the addition. We don’t know what is to expect when it comes to time lines (re: communication/ finish work) in this field. I will recommend them for their work on the addition since that is their specialty. We would have appreciated them adhering to timelines much more closely and respond more promptly when there were questions/concerns.