Award windows will not honor a 'warranty' so do not let that be a contributing factor in your decision making.
The cheap plastic clip that holds the window in place snapped off. The result is that the window falls out of the frame.
One screen on the second floor has warped.
Definitely not a quality product. I have a 20 year old window in my home that is in better condition than the newer ones installed by Award windows.
- Approximate cost of services:
- $6,000.00
- Company Response
Hello,
Thank you for taking making us aware of an outstanding issue you are having. Customer satisfaction is our utmost priority at Award Windows. Unfortunately, we do not have a record of any outstanding issues regarding a screen. We are unable to verify your job as you have left your review as a private user. If you can please call our office at 905-522-6610, our operations manager John will be happy to help to get this issue resolved in a timely manner. Look forward to hearing from you.