Quote for weeping tile in basement
Awful company. Awful service. SUPER PUSHY sales technicians. Do not use this company. I made the mistake due to the so called good reviews but I ended up canceling my contract due to poor customer service. It took me over one week to get confirmation of the cancelled contract. I spent hours on the phone trying to track down a manager at this company as the sales tech wouldnt accept my cancelled contract and refused to refund my deposit (close to $5k). Everyone I spoke to would transfer me to someone else in the company. No one knew how to refund or cancel a contract. No one could help me. It was awful. I will say that someone did end up calling and apologized for what I went through and I ended up with my deposit back. Appreciate the honesty but never would use them again.
- Approximate cost of services:
- $12,000.00
- Company Response
Thank you for taking the time to give us your feedback. Ensuring customer satisfaction is paramount to us, and we're sincerely sorry we didn't deliver as expected. We have forwarded your concerns to the Management Team to review and reach out.- Groundworks