A T A Appliance Services

We had a problem with the heat on our dryer (front load) and called ATA. He came , disassembled dryer and diagnosed to the thermostat. Swapped out thermostat and reassembled. Heat was returned to dryer and that problem was resolved. However over the next few days we noticed dryer drum was rotating slowly and would not take a heavy load like it used to before service call. Called ATA and described problem and indicated we thought he must not have tightened belt or something. He came back and pulled up top of dryer, checked belt and said the tension was fine but he could order a new belt. I tried to explain that dryer drum was was working fine before service call and now it could not take a heavy load like it used to. He was insistent that it was the belt. I did not want to waste any more money with him and said no to a new belt and asked him if he could check the adjustor. He refused and left. I called another recommended appliance person to come in and check. This person disassembled dryer and found that the belt had not been properly placed on motor pulley by ATA (it was running on shaft) . Once belt was properly placed on pulley, all worked ok (no new belt required) Mr ATA needs to take customer concerns more seriously ... 5 minutes is all it would have taken for him to pull drum out and see where he had messed up on placing belt... instead I had to pay for another service call!.. Never again

We've had ATA Appliances come on numerous occasions. He usually comes within hours on the same day, and has never failed to figure out the problem and fix it quickly. For our most recent dryer repair, he suspected the motor was burnt out - the dryer sounded like it. He went all the way to Calgary to pick up the necessary motor AND returned the same day. Then, when he opened up the dryer, he discovered that a sock had made it's way into the mechanism and had jammed everything. He pointed out the real problem, and didn't install the new motor (even though he could have and I wouldn't have known the difference!). I really appreciated his honesty and his prompt service once again! I highly recommend ATA if you want prompt, honest, and reasonable service!

He fixed our LG fridge that had a leak in the valve in the water line at the back of the fridge. It had been repaired 3 weeks ago by another company that did not warranty their work. ATTA looked at it & knew what the problem was immediately (the other company had used the wrong kind of valve) & fixed it by replacing with the right valve. He was very polite & came out within 2 hours of me calling him. I highly recommend ATTA.

EXCELLENT SERVICE. He is very knowledgeable & reasonably priced. DEFINITELY PHONE HIM 4 SERVICE. I am a repeat customer with this company & very satisfied.

Know for a fact he doesn't overbill like others do......RE: First Aid Appliance Repair.

My wall oven stopped working after I did a 3.5hr self clean, not wanting to use chemicals and elbow grease because I am pregnant. Anyways the gentleman was very kind knew exactly what was wrong when I told him the situation and was able to come ready with the necessary part to repair my oven. He was here when he said he was going to be here and It took him 20-25 mins to fix. I would definately call him again for future appliance repair and I felt the cost of the repair was reasonable.

Our Frigidaire dryer was squeaking so bad that we stopped using it. Arranged for a Saturday morning repair with Ata. He came on time, had the parts on hand and was very knowledgeable of what the problem was. Will surely recommend him to anyone anytime. Great price and service.

He fixed our LG fridge that had a leak in the valve in the water line at the back of the fridge. It had been repaired 3 weeks ago by another company that did not warranty their work. ATTA looked at it & knew what the problem was immediately (the other company had used the wrong kind of valve) & fixed it by replacing with the right valve. He was very polite & came out within 2 hours of me calling him. I highly recommend ATTA.

My call was answered in person, and my dryer was fixed 4 hours later. He knew what was wrong just by my description, told me how much it would cost, and had the part on hand.

This makes me wonder why the other companies I called had a 7+ day wait for appointments, and were not able to tell me what was wrong, or give me an approximate quote.

I will use ATA for all my future appliance repairs.

Atta at ATA answered the phone in person; he did some quick research to make sure he had a part for my washing machine, and was at my home three hours later. He was prompt, courteous, and efficient. I`d call him again any time!

I called and he knew what the problem was right away. He also came the same day and fixed it within half an hour. The cost was very reasonable and we were so pleased not to have to replace an older machine. We will definately use this company again. Thank you!