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Anax Overhead Doors a division of Anax Roofing
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Reviews for Anax Overhead Doors a division of Anax Roofing

Average customer rating:
9.2 10 (27 reviews)

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Joe in Woodbridge
Joe in Woodbridge
1 review Vaughan, ON
10/10

Roof and front lower skirts

Jake and his crew are incredible. Hard working, professional and provide high quality results. They came in, covered everything to protect plants and property, and worked non stop all day with beautiful results.

Approximate cost of services:
$5,000.00
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Company Response

We are glad to hear you appreciated the property protection we did for you and the results we delivered. You were a great client to work with. We look forward to working with you on future projects.

Darryl in Bradford, ON
Darryl in Bradford, ON
32 reviews Toronto, ON
3/10

Roof Redo Gone WRONG

We hired Anax Roofing to redo our entire roof upon the recommendation of a neighbour which we very quickly came to regret. We dealt with Jake from Anax from sales to delivery and had issue after issue with him from the get-go. We found he had very poor communication, was quick to blame others, very disorganized, and he was very forgetful, it was difficult to keep him focused, and he always seemed distracted and unable to focus on our project.

Under Jakes supervision, his crew spilled Oil all over our brand new interlocking stone damaging it beyond repair. When we contacted Jake to advise of the issue he made a joke of it saying "maybe it was your kids sun tan lotion", and then a "leaky Air Conditioner", Air Conditioners do not leak compressor Oil everywhere, nor do they spray it 20 ft away nor do kids suntan lotion as the pictures show.

Overall Jake had little to no respect for our house or needs, nor did he care that his crew completely damaged our brand new interlocking stone.

On the very first day Anax was here they left the job site in a total disaster, no clean up at all was done, there were nails and shingles everywhere and my 5 year old ended up with an nail in his foot pierced thru his shoe due to no clean up.

After months of issues and back and forth we finally had a breath of fresh air when we dealt with Jakes Parents Scott and Karen. Scott and Karen are VERY professional and we felt they actually care about their customers and genuinely felt bad about the way our project was mismanaged.

They paid for the repair of all the damage that happened under Jakes supervision and accepted responsibility for what happened, Scott and Karen - thank-you for making it right and being professionals about everything, thank-you for accepting responsibility instead of trying to blame the damage the install crew did, on our kids sun-tan lotion, or an Air-conditioner that was nowhere near all the oil spills.

We really did value that type of customer service Scott and Karen provided us, its just truly unfortunate that it took so many months of back and forth battles to get our property repaired. Had we only dealt with Scott and Karen we are sure this would have been a 10 out of 10 review, but we had problem after problem after problem under Jakes supervision.

Jake, we hope you take this feedback as constructive and improve for the future, because the way you handled our job was a disaster, you are always quick to blame others instead of accept responsibility and that was the number one cause of our issues with you. If not the professionalism and customer care of your parents this would have been a zero out of 10 review.

Scott & Karen, thank-you for making it right what was done at our place and we wish you all the best in the future.

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 2 people found this review helpful.
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Company Response

Thanks so much for your review of Anax Roofing. We take customer service very seriously, and we are surprised to read this review! Though we discovered a bottle catching oil under your AC unit and a trail of spills leading from it, we attempted to go above and beyond to correct the issues. After coming back to clean the interlock twice, we paid to have it completely replaced at your request by the contractor of your choice. We escalated your issues to the top of our company and had the owner visit your site and talk to you on a few occasions during and after completion.

The jobsite was cleaned each day after work. We aimed to satisfy your needs further when we returned to the job site late in the night upon your request to clean up some more (on the first day of the job). We’re surprised to hear you were not satisfied with the clean up on the first day of work. If there is any way we can connect and discuss the details of this review, please feel free to contact me directly at (647-993-0032). Thanks again!

Private User
Private User
Private User reviews Toronto, ON
10/10

Re-roofing of flats & shingles

Excellent service and support from Jake Osvath (project manager) from start of work until finish, being constainly kept in the loop for scope of work, and any ongoing updates, etc.
Workers were very polite and informative, site was cleaned up daily until finished. Worked thoroughly until job was complete.
Would highly recommend using Anax Roofing to anyone who would like to have their expectations met.
Thank you again for an excellent job well done and in a timely manner.

Approximate cost of services:
$5,000.00
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Company Response

We are glad to hear that you appreciated the communication and service we provided. Working with you was pleasure. We look forward to working with you in the future. Thanks for the review.

No n.
No n.
1 review Toronto, ON
10/10

Roof replacement

Amazing company and service. Hard workers , came when asked. Good supervision . I would recommend to friends , family and neighbours.

Approximate cost of services:
$13,000.00
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Company Response

We were very pleased with how this shingle profile and colour complimented your house. It was great working with you. We look forward to keeping in contact for any of your needs in the future.

khurley
khurley
1 review Bradford West Gwillimbury, ON
10/10

Roof and aluminum replacement

Couldn't be happier with the results. The crews were polite and cooperative. They worked the hottest weeks of the summer and stayed on schedule

Approximate cost of services:
$10,000.00
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Company Response

We are so glad to hear about good your experience, thanks for the review!

DV from Bradford
DV from Bradford
1 review Toronto, ON
10/10

Home roof replacement

Jake and his team are wonderful - job was very clean, no damage whatsoever. Was very happy with their quick response to any question. Very knowledgeable and patient.
Jake spent countless HOURS going through everything to the finest detail. They totally go above and beyond!!
I would definitely recommend Anax for any roofing project.

Approximate cost of services:
$14,000.00
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Company Response

Thank you. It was a pleasure to worth with you. Spending time with you and your family was great. I hope you enjoy the work for years to come. I'm excited to see the two tone aluminum eavestrough relacement next week. It's going to really make things pop!

Art from Toronto
Art from Toronto
1 review Toronto, ON
9/10

Roof replacement

I was recommended Anax by the a friend who uses them regularly for his company. The fellow who came to see me and estimate my roof was polite and he even took time to have tea with me and explain the work that needed to be done.

He pointed out that my roof was done poorly since the last roofers never used the proper underlayment and they did not put downpipes on all of my eavestroughs. I could not believe it! He even showed me pictures of my roof as it was being ripped up and replaced that further displayed the issues. I knew that I had been experiencing a leak but I figured it was just because the roof had been wearing out. But instead, it had a lot to do with my old roofers. All I can say is that I am happy I called Anax and got my roof done right this time. Its nice to have confidence when you are paying for a renovation that you know its actually going to be done correctly.

Approximate cost of services:
$5,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Art, thank you for reviewing us. We are happy that your experience with us was a success. We look forward to future business with you in the future.

John from Vaughan
John from Vaughan
1 review Vaughan, ON
9/10

Tar and gravel roof

Great roofers. They came by recommendation of friends when my regular roofing company let me down. I gave these guys a call to see what they had to offer. They got on my job quick, worked fast and finished the roof off properly, their work was good!

It was a surprise when they ripped off the old roof and found the steel rusted away under it. But they just cut out the rusted part, supplied a brand new steel at the holes and kept on going.

Don't usually write these kind of things but I had to because they were so good to me. I will definetely use them next time.

Approximate cost of services:
$80,000.00
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Company Response

Thanks for the review. I'm glad that we got to your roof in time, so that we were able to remove the rusted steel before it spread further. We look forward to future business with you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Anax Overhead Doors a division of Anax Roofing

We are exterior contractors with a specialization in Overhead Garage doors ,we specialize in contemporary, traditional & modern Garage Doors , we are most proficient with high end luxury Homes, custom homes, complex in nature.

for the past 20 years Anax overhead Doors is the choice of Builders ,new homes and commercial business,property managements eta .

Mainly, we service areas in Forest Hill, Rosedale, The Bridle Path, Hoggs Hollow, Lawrence Park, York Mills, Moore Park and Yorkville. But, we travel all the way up to Muskoka and elsewhere too over the GTA

Garage Doors

>>ROOFING<<<

- Stone slate and SlateTec
- Clay and concrete tile
- Cedar tapersawn shakes
- Standing seam zinc, copper and steel
- Metal panels in steel, stone coated and aluminum
- Synthetic slate and cedar (faux composites)
- Asphalt shingles
- SBS modified bitumen (flat roofing)

>>CLADDING<<

Architectural Panel Systems
-> AL 13
-> Longboard
-> Hardie-Board
-> Sagiper

Siding Systems
-> Cedar (including Maibec)
-> Steel
-> Aluminum
-> Vinyl

Accessories
-> Soffit
-> Fascia
-> Eavestrough (gutters)
-> Downpipes (down spouts or rain water leaders)

>>COPPER WORK<<

-> Copper standing seam
-> Copper cupolas
-> Copper soffit, fascia, eavestrough gutters, downpipes
-> Copper gazebos
-> Copper louvers and vents
-> Copper ornaments
-> Copper prefabricated dormers
-> Copper turrets
-> Lead coated copper and zinc available in all above products

>>>PRODUCT LINKS<<

AL13 -> http://www.al13.com/

Longboard Cladding -> http://longboardcladding.com/

Hardie-Board -> http://www.jameshardiecommercial.com/

Sagiper -> http://sagipernorthamerica.com/

Maibec -> http://www.maibec.com/en

Aledroa Slate -> https://www.inspireroofing.com/content/aledora-slate

Arcella Shake -> https://www.inspireroofing.com/content/arcella-shake

CertainTeed Asphalt Shingles -> http://www.certainteed.com/residential-roofing/products/

Clay Tile roofs -> http://www.tileroofscanada.com/

Northern roof tiles -> http://www.northernrooftiles.com/

CATEGORIES
Roofing and Garage Doors & Hardware
PRODUCTS
New Garage doors Raised Panel Flush panels Overlay Recessed Panel Stamped Carriage House Accents Wood tones/Planks Full view Aluminum Stamped Shaker Overlay Carriage House High Definition Fiberglass Wood Doors
SERVICES
Supply and installation of exterior Overhead Doors , such as Resident and commercial Garage doors . We are a FULL SERVICE provider, meaning that we supply and install all of the common systems (Doors Hardware tracks and aluminum capping ) and can take care of any such needs regarding this kind work.
BRANDS
C.H.I Amarr Clopay
STYLES
Contemporary Modern Traditional Glass Wood Fiberglass Steel Vainly
SPECIALITIES
Slate, Cedar, Clay Tile, Concrete Tile, Metal Roofs, Flat Roofs and Asphalt Shingles
WEBSITE
http://www.anaxgaragedoors.com
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
300
PAYMENT METHOD
30% deposit on signing or full payment after completion of work.
LICENSES
Working at Heights, Safety Awareness, WHIMIS, First Aid, Propane Cert., Boom ticket
MEMBERSHIPS
CHI Clopay Amarr
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No work is to small for us
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited life time warranty as detailed by manufacturer
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.