310 Dump Waste Management Ltd

Junk Removal
Edmonton AB T5S 2R1
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HomeStars
Junk Removal
310 Dump Waste Management Ltd
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71%

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Reviews by rating (past 12 months)

Reviews for 310 Dump Waste Management Ltd

Average customer rating:
8 10 (80 reviews)

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Ken
Ken
1 review Edmonton, AB
10/10

Floor removal

They arrived the same day I requested a quote. Both guys were very polite, professional, and quick.

Approximate cost of services:
$285.00
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Company Response

Good evening Ken,

We are glad to provide you same day, quick and professional service. Our team at 310-DUMP appreciates your feedback.

Thank you
Clarice Hamilton
Regional Sales Manager

Al
Al
1 review Sherwood Park, AB
10/10

Disposal of garden shed, various spring cleaning

Couple of hard working young fellas came and took away a substantial pile of garbage

Approximate cost of services:
$420.00
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Company Response

Thank you Al for your comments. We appreciate each one of our customers feedback.

Thank you
Clarice Hamilton
Regional Sales Manager

ceclifford
ceclifford
1 review Edmonton, AB
10/10

House Renovations..old stuff removed

Kevin and his co-worker ( sorry forgot the boys name)...These two guys were so pleasant and professional..
They did such an excellent job.
Both of them were so friendly and helpful.
I would like them to get a big thank you from us.
Great job.!!!

Approximate cost of services:
$417.00
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Company Response

Hello,

Thank you for your feedback. At 310-DUMP we continue to do our best to have positive, friendly and professional employees to keep our customers happy.

Thank you again!
Clarice Hamilton
Regional Sales Manager

heather in Calgary
heather in Calgary
1 review Calgary, AB
10/10

Removal of old furnishings

Three guys, Matt, Rob and Justin removed heavy furniture for me and were such a pleasure. They were conscientious, polite and fun. I was and am, very satisfied with their service.

Approximate cost of services:
$150.00
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Company Response

Hello Heather,

Thank you for all the kind words. We strive each day to provide great customer service.

Thank you!
Clarice Hamilton
Regional Sales Manager

Private User
Private User
Private User reviews Calgary, AB
6/10

Junk Removal

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Had 2 guys come out to remove my unwanted items. They were very polite and efficient. Was very pleased with the service other then the cost. Found they were a tad expensive for my needs. But very excellent crew.

Approximate cost of services:
$170.00
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Company Response

Hello, Thank you for choosing 310-DUMP for your waste & recycling needs. We appreciate your feedback. Thank you also for the kind comments about our staff and the customer service provided. This is the standard that we target for each customer. We acknowledge your feedback regarding the costs you paid. I totally understand that the price is important to you and that you need to secure the best deal you can. The full service price, which was agreed on prior to commencing with our service, included, the two employees, the loading, hauling, disposal fees and an 18 cubic yard truck to each of our customers. In addition, our employees are all WCB insured and therefore this eliminates any potential liability to our customers. Our customers have consistently provided us with the feedback that as well as price, it is important to our customers that we provide first class service with uniformed and WCB-insured employees. In addition, our customers have appreciated our reliability, quality, speed of delivery, and our after-sales service through our 7 day a week Call Centre. We appreciate your business. As a sign of our appreciation, I would like to offer you a 10% discount for any of our services in the future. Again, thank you for your feedback. Regards, Clarice Hamilton Regional Sales Manager

Laurie in Edmonton
Laurie in Edmonton
1 review Edmonton, AB
5/10

Junk Removal

Great service but not at all worth the cost. Had a couple of real nice guys come first thing in the morning to remove a very minimal bed frame (basically 2 beams, front and back board) as well as a coffee table that was maybe 4 feet long. Oh and a hula hoop. It took them literally less than 3 minutes to load it in and they charged me 1/8 of a bin plus gst (165). I'd be surprised if it took up 1/16 of the bin... But it sounds like thats the smaller option they have. Again, these two fellows were extremely nice so thumbs up for customer service, but $165 for a few items like that.... Thats rediculous.

Approximate cost of services:
$165.00
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Company Response

Hello Laurie,

Thank you for choosing 310-DUMP for your waste & recycling needs. We appreciate your feedback.

Thank you also for the kind comments about our staff and the customer service provided. This is the standard that we target for each customer.

We acknowledge your feedback regarding the costs you paid. I totally understand that the price is important to you and that you need to secure the best deal you can. The full service price, which was agreed to prior to commencing with our service, included, the two employees, the loading, hauling, disposal fees and an 18 cubic yard truck to each of our customers. In addition, our employees are all WCB insured and therefore this eliminates any potential liability to our customers.

Our customers have consistently provided us with the feedback that as well as price, it is important to our customers that we provide first class service with uniformed and WCB-insured employees. In addition, our customers have appreciated our reliability, quality, speed of delivery, and our after-sales service through our 7 day a week Call Centre.

We appreciate your business Laurie. As a sign of our appreciation, I would like to offer you a 10% discount for any of our services in the future.

Again, thank you for your feedback.

Regards,
Clarice Hamilton
Regional Sales Manager

Mary Carpenter from Calgary
Mary Carpenter from Calgary
1 review Calgary, AB
10/10

Junk Removal Services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

A crew of two Junk Removal employees came to our place on August 11, 2015, to remove some unwanted items. These employees were great! They were on time, polite, professional and fast. I will recommend your company to everyone. Price was well worth it! Thank you!

Approximate cost of services:
$258.00
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Sarah Flanders-Brown from Edmonton
Sarah Flanders-Brown from Edmonton
1 review Edmonton, AB
10/10

Dumpster Rental

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We used two of your bins for our Kick it to the Curb day June 28 and I was pretty impressed with your service. Your driver was a pretty good guy, prompt, we will make sure to use you for our event next year.
Am I able to get a copy of our statement saying we payed our bill forwarded to this email? I'm going to submit it to the city for reimbursement for the bin.
Thanks again,
Sara Flanders-Brown
Aspen Gardens Community League

Approximate cost of services:
$650.00
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Blaine from Edmonton
Blaine from Edmonton
1 review Edmonton, AB
2/10

bin for cement waste

Not a good first impression. Bin was promised for first run of the day - shows up after 12 noon. Hidden Fuel and Enviro service charge of $62.19 as well. Not mentioned over the phone when booking the bin either. Not great customer service when you complain about their screw ups - just excuses. Ask about any other fees when you book with 310 Dump, and their word on delivery time means absolutely nothing!!!!!

Approximate cost of services:
$440.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Blaine for your feedback. We appreciate your feedback and the opportunity for us to improve. Please be assured that the issues raised will be carefully considered as we place a strong emphasis on customer service through our dedicated staff. 310-DUMP's mission is to work diligently with our customers to ensure they have the best experience with their waste and recycling needs and to be happy with our service. Please contact Clarice, our Regional Sales Manager, at 310-3867 or by email at clarice.hamilton@310-DUMP.com at your earliest convenience so we can work on solving the issues raised. Kind regards.

Rob &.
Rob &.
7 reviews Chestermere, AB
10/10

Junk Removal Services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We used 310-DUMP Junk Removal Service today, April 24, 2015, for the removal of lumber/decking material. What great same-day service. They were fast and friendly; thank you Matt & Ronni. I would highly recommend 310-DUMP!

Approximate cost of services:
$263.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 310 Dump Waste Management Ltd

Our Junk Removal (full-service hand-loading) is perfect for big and small jobs alike. Sit back and relax while we load your garbage and takes it away! Since you will pay only for the truck capacity filled by your load, this is an easy and cost-effective way to get rid of ...
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