Contempa Carpet Co Ltd

Never use this company, Contempa is far from what they preach on their website. "We continue the traditions of building satisfying, long-term relationships with our customers and suppliers ... and, of course, living up to our reputation!" They don't do any of this. Contempa didn't put underlay under my carpet took them two different attempts to fix it and make the seal look good. I have found another spot in my master bedroom that doesn't have underlay, but I'm scared to get them to fix it as I don't know what the outcome will look like. My hardwood floor has gaps in it big enough that rice falls in, there are boards that are chipped all throughout the floor. The Owner Grant is far from a good owner. He doesn't care at all about the customer. We have emailed him as well as called him and he promises that he will call back and we get no responses. We are sitting in limbo wondering what is going on. He keeps pointing the finger at everyone but them. They told us that they were going to come an repair the hardwood in fact they even dropped the hardwood off which has been sitting in my kitchen. We have had four different people in our house from their company to come and inspect it and they all say should be replaced. Our builder and the warranty department there have been trying everything to get this fixed and replaced and they aren't getting any answers either. NEVER USE THIS COMPANY

From pre-sales in the showroom through to installation, we found Contempa to be helpful with the selection, estimation and implementation.

The only hitch was the installer had to reschedule at the last minute for some reason, so I had to make alternate working arrangements. Once rescheduled, he did show up close to ontime and did the work very well.

We have built two houses in Calgary. One during the the slow time in 2003 and one during the boom in 2007. In both instances we received excellent service from the initial meeting with the interior designer to the installation. I would recommend Contempa hands down. The quality of both the products and the service is very high.

The prep work and installation went very smoothly with the installer arriving by 8:15 AM. He cleaned up and was very neat. Wonderful job done in two days. He explained what he needed to do (leveling cement applied) and was very efficient.

I was very impressed with Contempa. The price and service was great. I had my bathroom floors and backsplash ans bathtub re done in tile. The interior designers picked tiles and colors that I love. The sales and installtion department were great to deal with. Incredibly friendly and knowledgable staff. If you are looking for a job well done that you will be happy to show off then call Contempa.