J Stewart Roofing Ltd

Roofing
Toronto ON M1L
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Roofing
J Stewart Roofing Ltd
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Reviews for J Stewart Roofing Ltd

Average customer rating:
9.8 10 (166 reviews)

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Coletta in Pickering
Coletta in Pickering
5 reviews Ajax, ON
10/10

skylight

I'm in the middle of renovating my kitchen, and would love a skylight for some natural light, being that my kitchen is located in the centre of my house. I knew the best person to call is John Stewart from "J Stewart Roofing". John has done a roof for me, in my previous house, and, five years ago, I called John again, when I had moved into my new home. Well, new for me. The house was built in 1962, so there have been a few renovations throughout the years. After just one year of living here, I called John again, in tears! Water was coming into my kitchen, during a major rainstorm! John came right away, told me what the issue was, with honestly and fairness. I needed a new roof. I knew that I was in good hands, from previous experience, so I didn't hesitate to go ahead with the job. The crew and office staff are all very helpful and obliging, in every way. Very neat work area, and super workers. On time, fast and efficient. All concerns were met, from ice shield to shingles, to fascia and eaves! It all looks so beautiful, now!
So... Of course, when I decided on the skylight, who better than
J Stewart Roofing? John just left, and I had to sit down and tell you all that the skylight looks fabulous! I can't wait until morning to see what the room looks like, with all that natural light flooding in! John was precise, neat, fast, very friendly, and affordable! I wouldn't hesitate to recommend John, Renee, and the friendly staff at J Stewart Roofing to anyone who asks! They, truly, are a dedicated bunch. I have complete trust that all would be thrilled with the results!
Thanks again, John! I love it!!!!

Approximate cost of services:
$2,000.00
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Company Response

Thanks for your great review Coletta!

Lorne F. from Toronto
Lorne F. from Toronto
1 review Toronto, ON
10/10

Flat roof replacement

When water started leaking into our bathroom this spring, I called several roofing companies. John is a very personable and professional contractor, who explained the reason for the leaks, took photos of damaged areas, and suggested that we strip off the many layers of flat roofs, repair any rotten wood, before putting down a new roof. His crew worked quickly, completing the work in a day and leaving the site as clean as they found it. Telephone and text communication was excellent throughout the process and the final bill was true to the estimate.

Approximate cost of services:
$6,000.00
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Company Response

Thanks Lorne!

teressa black from Toronto
teressa black from Toronto
3 reviews Toronto, ON
0/10

roofing

J Steward Roofing is the most DISHONEST and DECEPTIVE company I have ever dealt with. DON"T hire them to do your roof or you will REGRET it. I paid this company to lay down ice and water barrier on my roof (as written in the contract), but they DID NOT. In fact they did not even use tar paper, they literally just nailed the tiles to the roof. Even the tiles they used, which they guaranteed for 20 years, did not last more than 8 years. My roof kept leaking year after year, it damaged my carport, my interior walls and rotted the wood around my skylight (which I ended up having to replace). Now when tiles were laid down it was really hard to know what the roofers did underneath unless your are home keeping a watchful eye (I was not ). So when the roof kept leaking time and time again, both my boyfriend and I called J Stewart roofing on several occasions about it but they kept saying it wasn't their fault or their workmanship, but it was due to the slope of my roof. They were bullies and yelled at my boyfriend saying, "how dare you question our work". J Stewart Roofing SHOULD be questioned. I posted a pic of my roof and you can see clearly no ice and water barrier. I have had to replaced my entire roof. I have contacted the Better Business Bureau and by writing this review hope to save you the anguish and financial catastrophe I endured.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 3 people found this review helpful.
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Company Response

Thank you for taking the time to let us know about your experience with us. I am surprised and astonished to be reading this review because we take customer service and experience very seriously here at J Stewart. After we had originally installed the roofing in 2007, we received a call about a leak in the roof. It was the middle of Winter and we showed up to find a very large ice dam on your roof, causing water backup. At this time, we removed the ice dam which appeared to solve the problem. Unfortunately, Canada’s severe weather extremes can cause these kinds of issues and should not be associated with the workmanship of the roof. Also, our follow up inspection with you lead us to believe that you were satisfied with the work.That was over 5 years ago and we haven't heard from you since. Any leaks that occurred after this service would be a result of the same Winter Ice problems and we would have been more than happy to help with these as well. Keep in mind that if an ice dam problem is persisting, the next step is to install deice cables. Also, we were not aware of your dissatisfaction with product used for this service. The shingle warranty is something offered and backed by the manufacturer and if we had been made aware of this problem, we would have been more than happy to approach the manufacturer regarding an appropriate resolution. I cannot say what is going on from the photos attached, as the roof we installed has been stripped off. Again, we take our service standards very seriously and always strive for polite and friendly interactions with our clients. If you would like to take some time to discuss these issues further, please contact us directly! Thanks again!

J. Stewart Roofing

Ln from TO
Ln from TO
10 reviews Toronto, ON
10/10

Roof Repair

Highly recommend this company! Difficult roof successfully repaired at last! Here's the story. We had a new roof put on by another company that led to numerous problems they were unable or unwilling to fix. The last problem, which they attempted to fix unsuccessfully was a leak in a dormer. I called John Stewart and Andrew came during a heavy rain in order to better detect the issues, and stood outside on a ladder in the rain to examine the area. He identified the issue, which related to improper installation of the new roof in the first place, and came up with a plan to fix it in a way that didn't break the bank. The crew came and repaired the area. I didn't post a review right away because I wanted to see what happened in the rain. But now, a year later, I can report that the area is still clean and dry! Thank you John Stewart, Andrew, and everyone in the company!

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
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1 of 1 people found this review helpful.
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Company Response

Thanks Lilian!

Cindy from North York
Cindy from North York
1 review North York, ON
10/10

Roof, eavestroughs, soffit and fascia

Highly recommend J Stewart Roofing. They replaced our large roof, repaired a LOT of wood damage from raccoons, installed new soffit and fascia, new eavestroughs and disconnected us from the city sewers. 3 separate Stewart crews (experts specific to each part of the job) were all very pleasant. John gave us pictures of the roof damage with his quote, gave us options and explained the differences in his suggested materials. When the last crew was called off to another job, the owners actually came by (!) to clean up the last dropped nails and bits and pieces of the old roof. Left everything looking tidy and new. Very happy!

Approximate cost of services:
$25,000.00
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Company Response

Thanks Cindy!

Kathy from Scarborough
Kathy from Scarborough
2 reviews Scarborough, ON
10/10

Flat roof garage

We are very pleased with the work of J Stewart Roofing. After researching flat roof repair and obtaining quotes from several roofers to fix our leaky 40 yr old flat garage roof, we chose John Stewart's proposal as we were given a clear outline of what the job would entail, details of materials and a cost breakdown. We feel confident we have maximized the life expectancy of our roof by having J Stewart and team completely remove and replace the roof with the latest specialized materials available for flat roof application. We would highly recommend John and team as they stand by their work which was done neatly, on time and on budget!

Approximate cost of services:
$5,000.00
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Company Response

Thanks for your review Kathy!

stana vatovec from Old Toronto
stana vatovec from Old Toronto
3 reviews Old Toronto, ON
9/10

flat roof replacement

Did an excellent job replacing our garage flat roof. Plus the salesperson Larry was very helpful and explained what needed to be done. The workers were very professional and left everything very tidy when they completed the job. We would certainly recommend this company.

Approximate cost of services:
$4,000.00
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Company Response

Thanks Stana!

Susan from Don Mills
Susan from Don Mills
3 reviews Toronto, ON
10/10

Replacement roof

I discovered a leak in my roof on Labour Day weekend so I contacted a few companies from this website to get an estimate for a replacement roof. 2 of the 5 companies I contacted responded and I got a couple of estimates for a roof replacement. Unfortunately the estimates were about $3000 apart so I had no idea what the work was worth. I called J Stewart Roofing for a third estimate and it came in between the first two (with no leading!). John took the time to answer all my questions about the different shingles and he explained the ventilation requirements for my type of roof (one of the estimates included serious ventilation revisions). I was impressed with his knowledge and his willingness to make sure I had all the information I needed to make a decision. The decision was easy. I had to wait a couple of weeks for the work due to their busy schedule and he had his crew patch the vulnerable area of my roof until they could get to it. When it came time to do my roof, Danny and crew did a great job. They showed up when they said they would, completed the work in two days, and cleaned up the area really well. I love my new roof!

Approximate cost of services:
$6,800.00
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Company Response

Thanks Susan!

Philip Jessup
Philip Jessup
20 reviews Toronto, ON
10/10

Reroofing of a downtown gable roof

John Stewart and colleagues did a superb job installing a new Energy Star roof on our home. We were keen to have a new roof that would absorb less solar radiation and help with cooling the house in summer. John took us through the various Energy Star (U.S. rated) products available in the Canadian market, and we chose an economical one. He also waterproofed one of the windows on the side of the house. After the installation, a leak developed above the window. he returned himself on a weekend and made the repair -- no charge. You couldn't ask for better service.

Approximate cost of services:
$8,000.00
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Company Response

Thanks Phillip!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about J Stewart Roofing Ltd

John Stewart, owner of J. STEWART ROOFING Ltd, has been installing roofs for the Toronto area homes and small businesses for over twenty five years. John is an experienced roofer having started roofing at a very young age he learned the basics of roofing and gradually became proficient in both shingling and then flat roofing. These two very different types of roofs require a different knowledge base and a real understanding of this can only be gained through actual hands-on work, so that one can see exactly how the materials work together and why.

Flat roofs are particularly tricky to do and have become a specialty for J. Stewart Roofing Ltd. (For further details check out the newspaper article from the Toronto Star on this website. It is vital to gain real knowledge of the materials & techniques to not get stuck in just one way of doing things and stop there. Larry and John know how important it is to always keep up with the new roofing materials being invented and how they actually work in the field. In this way they have gained a greater library of knowledge on which to draw from, enabling them to know what combination of materials best for each unique customer’s job are presented to them.

We specialize in all areas of roofing:

Shingle Roofs Flat Roofs Repairs & Maintenance
Asphalt Modified Bitumen

CATEGORIES
Roofing
SERVICES
We specialize in all areas of roofing: Shingle Roofs Flat Roofs Repairs & Maintenance Asphalt Modified Bitumen
WEBSITE
https://www.jstewartroofing.ca/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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