Cook's Plumbing, Heating & Electrical

Heating & Air Conditioning
Owen Sound ON N4K 5N6
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Heating & Air Conditioning
Cook's Plumbing, Heating & Electrical
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44%

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Reviews by rating (past 12 months)

Reviews for Cook's Plumbing, Heating & Electrical

Average customer rating:
6.9 10 (8 reviews)

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Private User
Private User
Private User reviews Wiarton, ON
5/10

I am not a happy customer

Installer had to put extra support for TV above propane fireplace. Got charged an extra $500.00 When uncrateing the new unit left 8 screws on the driveway. We have new vehicles & do not want flat tires.

Approximate cost of services:
$12,000.00
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Johnston
Johnston
1 review Wingham, ON
10/10

Switches

Amazing work highly recommend. Them they wher so quick and very pleasant. cleaned up the mess Very happy with the service answered any questions you may have. But new lights in the garage my husband is low vision. they made sure they were where he wanted them

Approximate cost of services:
$500.00
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Company Response

Thank you for your kind words. We think all of our guys are great! They always try really hard to please and do their best work. Cooks

New Fireplace in Wiarton
New Fireplace in Wiarton
0 reviews Wiarton, ON
10/10

Great service

Cooks serviced both our fireplace heaters in 2019 and we called them in 2020 when our upstairs one stopped working. They replaced it with a high efficiency Valor unit which we love. The installers were on time and very professional. We highly recommend Cooks.

Approximate cost of services:
$6,000.00
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Teresa Szakall, Markdale, ON in
Teresa Szakall, Markdale, ON in
1 review Flesherton, ON
10/10

Water Heater exchange

Thank you to Chris and Johme for their excellent work, good manners and professionalism while changing out the water heater in my home. They worked efficiently, and did a superb job with clean up afterwards. As employees representing COOKS, they could not have done a better job! Cudos to these fine young men, and their excellent work!

Approximate cost of services:
$0.00
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Private User
Private User
Private User reviews Southampton, ON
0/10

Installation of laundry centre

Called them to come out and give an estimate, they wanted $85 just to come out and give an estimate! so I can only imagine how high their prices are

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Pat in Wiarton
Pat in Wiarton
1 review Wiarton, ON
10/10

Both Plumbing and Heating

I have relied on Cook's for many years now. They have installed water filters, a water softener, cleared blocked and frozen pipes and have kept my water running clean and clear for MANY years. They have also installed and maintained a gas fireplace. No matter when I call or what the issue is I can count on prompt, efficient and very professional service. I am a woman and have always felt absolutely respected.

Approximate cost of services:
$5,000.00
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Private User
Private User
Private User reviews Shallow Lake, ON
10/10

Full house outfitting

Outstanding service, reliable maintenance people and great attitudes from everyone. They outfitted our home with geothermal, HVAC and plumbing, came in on budget and were always courteous during the build and installation.
I have, and will continue to, recommend Cook's to everyone in the area.

Approximate cost of services:
$56,000.00
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Rose (Annan) (Georgetown)
Rose (Annan) (Georgetown)
3 reviews Meaford, ON

First Review

0/10

Well pump, plumbing

Terrible company to work with, especially the male employees who ignore female input/requests but respond to husbands. Problem #1- We had a pump installed in our well and the backfill used was full of clay and stone. I asked the workmen to use clean backfill for fear the line would breach. The plumber refused, telling me the line would be safe even when the backfill settled. Problem #2 - Pipes and valves installed in the house for easy access to water shut-off were located such that the pipes should have been secured to the wall. Instead the plumber extended the pipe from the ceiling directly to the installed mechanism in the middle of the room. When the owner was contacted re our concerns, a workman was sent out to simply place a piece of wood between the pipe and ceiling joist to stabilize the pipe. Despite our complaints re: poor workmanship, the problems were never rectified. A decade later we lost water - we knew the line was most likely breached. We called Cook's as they installed the system and we expected them to be able to repair the original problem based on mapped paperwork they had on file. We immediately reminded the owner that the line was most likely breached and revisited the reason why we suspected this to be the case. Following several days of pressure tests, etc, it was discovered that we were correct in our original assessment. The cause of the breach - a rock from the original backfill had pierced the line. The reason they could not immediately test positively for a breach? The original plumber who installed the system did not complete the required accurate drawing of the system installation. As a result, the new plumber did not know why our system tested positively for water pressure that did not exist. It took almost 2 weeks for Cook's to repair. They wanted us to pay, in full; It took a while but we negotiated a price that was mutually agreeable. I would not recommend this company.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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