new home all windows and doors
Elliot is a slick salesman but can't deliver on his word. We had our builder take our money and run and Elliot heard about us and contacted us. He seemed good intentioned and presented a solid product. We stressed the need to have the job done in a timely fashion. Elliot said it would be 6 - 8 weeks. At 10 weeks we started calling to see what the hold up was. No one was providing answers and at 15 weeks Elliot called and left a nasty message saying we we're tormenting him - asking about the windows, Finally at 17 weeks they were delivered and installed. The installers did a poor job and many of the windows weren't plumb. The doors weren't properly shimmed and I has to call after 3 weeks to get them to fix a door so the siders could continue. They didn't return the call and I ended up paying another person to come and fix the door. (Problem is the top of the door is narrower than the bottom). In addition to all this the bill was higher than the agreed upon contract. Finally, not all products were delivered and 4 months after the install we are still waiting for a door -which was supposedly sent to be repaintined. Elliot makes excuses for his lack of ability to deliver and blames others. I suspect the company won't survivie much longer. Avoid this company save your money and your time.
- Approximate cost of services:
- $30,000.00