Blackstar was recommended by a family member, and after reviewing the extent of the job with Pat, he made some suggestions as to altering the position of some downspouts. I agreed to the changes, and he completed the work as agreed, when promised. His pricing was in the middle of all the other quotes I received, but because of the recommendation from family, and his good communication/customer service skills won him the job. (I received lower estimates, but they just didn't "feel right"). Cleanup was excellent, and I would recommend him without hesitation.