Y Franks Appliances Ltd

We spent a considerable amount of time looking for appliances that we thought would meet our needs. We found the staff at y franks to be most knowledgeable and were able to provide some tips that we had never thought about. The full kitchen displays were most helpful in deciding which appliances would work for our situation. They also tend to carry more of the upscale and better quality products than the big box stores. Definitely check them out.

We purchased a fairly large package from Y Franks, there was a lot of detail and communication required for our project. Our sales person Tina was great, she was knowledgeable about the product & got back to us right away when we needed information. Their pricing was also very competitive with other dealers we got quotes from.

Very poor service. We ordered appliances months in advance but Y Franks couldn't deliver as scheduled. Some appliance were delivered weeks late which held up our kitchen renovation by over a month. They did not provide any compensation, only excuses. We recommend you use another company.

Y Franks has a great selection. They provide service and are very friendly,personable and knowledgeable. They have been very good at helping us with warranty issues, which are ongoing. We love the look of our fridge but wouldn't buy a Viking fridge again and would definitely go with a Subzero the next time around. Penelope Fast was our sales rep and she was great to work with. Our kitchen looks really good and the appliances help our lives to function smoothly.

Kitchen Aid $6200.00 21/2years old. After 2 years, fridge shut down while we were away. Food spoilage paid for by Y. Franks as Kitchen Aid would not. Many problems since then. Fridge still not working. Service repair companies cannot fix. Now want to charge us for new computer board - only guaranteed for 1 year. Very unhappy.

Y Franks is a local West Vancouver company that deals with appliance sales. They have a knowledgeable staff and very good products. I would recommend them to anyone. Their service is excellent.