our furnace broke down and we were left without heat in january. b.c. furnace was called to do the job. they came quickly to quote on the job and were extremely thorough in their price quoting and determining which product would be best and figuring out which product would fit in our heritage home. they had to change the ducting and were very considerate about our time schedule. when i asked if they could install any earlier than the date promised they rearranged the installer's schedule to bring heat to our house. thank you b.c. furnace!