Service was awful 1 1/2 day job took 7 days , mgmt expected payment in full - never even came to the job sight . Water pockets left on the deck - not level. Job site a mess , workers did not show up - they ended up replacing them . Terrible experience !
- Approximate cost of services:
- $5,500.00
- Company Response
This review is very biased and not vetted by homestars through us. What is true is that a two to three day job took longer than it should. We did not change the slope or any structure of the deck as the client did not want this, even after we removed the vinyl and recommended it. The existing plywood was not the right kind and it had been previously patched and had excessive knot holes throughout. We were told not to do anything other than put vinyl back on as the house was going up for sale. We did the best we could with what we had and did not change any leveling of the deck. We try our best to meet customer needs but when they refuse to listen to our advice and then are not happy with the result, it is difficult. I am sorry that the experience was not satisfactory as we do want to do a great job for all and want all our customers to be happy.