Average quality of work and many small issues to deal with
I had a new roof installed in 2011 with Meerkat. The communication was strong at the beginning, as it always is when dealing with contractors, until something goes wrong. The crew was made up of one experienced person and a few young guys. The quality of work was average, there were exposed nails that I had to go up and apply sealant too. The crew left two dozen roofing and sheathing nails scattered over the yard and alley. In addition, the chimney cap was not replaced although the crew stated it was. The roof looks good now, but it took several emails and phone calls to fix the several small issues at the end. I think it really matters what roofing crew you get, as the company is only as good as the crew they employ.
- Approximate cost of services:
- $9,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We apologize for the experience you had. We would take a look in and resolve this. If you can give us a call at our office, (403) 226-2700 we would be happy to help you.
Sincerely,
Meerkat Roofing & Exteriors