House Cleaning - 2 people for 1.5 hours
Purchased a voucher for 3 hours of cleaning through Deal of the Day for $40 (it said value of $139). When I called to book I was told it would either be 1 person for 3 hours or 2 people for 1.5 hours. They told me to make a list of what I wanted done, which I did. Two young girls arrived on time, who were very nice and polite, and I gave them the list before popping out to run some errands. When I was on my way back, they called my phone to tell me they were finished (about 10 minutes early). When I got home and looked around, I noticed they didn't even wash the kitchen floor! I had that on my list, towards the top, but they clearly ignored it. They cleaned the kitchen sink and emptied the garbage. Wow - thanks . . . because that's why I want to pay someone to clean my house. If I'm paying you to clean my house you should wash all floors! Other areas that had been cleaned were done half-heartedly, with streaks and clumps of dust still left on the ground and in corners. Really disappointed as I had high hopes but after this trial will not be using them again.
- Approximate cost of services:
- $40.00
- What could this company do to improve their services?
- Train your employees properly so they know what's expected of them and how to do their job properly!
- Any advice to offer fellow homeowners facing a similar project?
- Don't waste your money on Desperate Housemaids.