Marcotte Glass Ltd

Formerly Johnston Glass Ltd
Windows & Doors Installation & Service
Calgary AB T3S 0A2
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HomeStars  >  Windows & Doors Installation & Service in Calgary  >  Marcotte Glass Ltd  >  Replacement/Enlarging of Basement Windows
Carrie H from Calgary
Carrie H from Calgary
4 reviews Calgary, AB
7/10

Replacement/Enlarging of Basement Windows

The quality of our window enlargement/installation is great and they look really good. The installers and Erin were also friendly. We are very happy with the finished project, however, their were some disappointing aspects to their service. On the day the installers cut and cored the new windows, it was raining, so our shed became covered in mud from the water they used in the process - but no attempt to clean this up was made. Also, there was a good amount of mud and debris left on the inside the basement woindows and on the walls after the windows were cored and this was not cleaned up. As well, our window installation had to be rescheduled to a Sunday, and we were told the installers would be over between 8:30 and 9:30 am. They did not arrive until approximately 12:30 pm.
In spite of this, because the work was well done, we asked for a quote to have some of the windows on the main floor of our house replaced. The installer did not follow up with us to give us the quote. I also called the office to follow up on the quote and my call was not returned.
Overall, I'm happy with the quality of work, but not very pleased with the clean up during the job or the follow up customer service.

Approximate cost of services:
$5,040.00
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