Two sets of doors installed to replace existing sliding patio doors. The new doors didn't have the correct hardware in them and required reinstalling. Either they were ordered incorrectly or made that way. Regardless, they don't close squarely with a huge gap letting in wind, light and rain. The dealer in Victoria has not returned our emails or calls to fix the problem
- Approximate cost of services:
- $10,500.00
- Company Response
Hello, Nick. We are very sorry to hear of the trouble you are experiencing with your replacement doors. We are looking into this matter and we will be in contact with you as soon as possible. We value all of our customers and it is important to us that we find a resolution to your problem. If you would like to speak to someone in the meantime, please call our Delta office at Toll Free: 1-800-337-8604 and ask for our sales manager. We appreciate your business. Catherine Johnston, Marketing Coordinator, EuroLine Windows