The Marble Factory

I visited Marble Factory's showroom and liked the variety of finishes and colours of their cultured marble countertops. It looked comparable to Corian but much more affordable. I got a 9' countertop with 2 integrated sinks in a faux granite finish. When Tony (the owner, I think) arrived to do measurements, he even gave me some advice on how to straighten out the base cabinets which I had installed myself (amateur job, I gotta admit). A month later, the countertop was ready. The guys installed it pretty quickly (boy, it looked heavy, and they carried it up 2 flights of stairs!), but when they left I noticed an inch long scratch and some un-polished spots. I called them -- No problem, they sent another guy out a couple weeks later. He polished both spots smooth and glossy so now it looks great. The only thing I miss is a written guarantee for the counter -- not sure if I was entitled to one, but if I have any issues I will call them.