Dave Davies Air Conditioning Heating Refrigeration Ltd

Tech was over an hour late. They charged us an hours labour for 5 minutes of effort. I had to nag to get a quote for a new AC.

Left hole in wall for pipe to outside. Shoddy service. Overpriced. Unprofessional. Better service elsewhere.

Told me the flue was cracked. It was the plastic molding lines from the factory not a crack. Repair man refused to explain the issues and repeated over and over. Told me the furnace (4 years old) was broken because it uses propane. So propane breaks propane furnaces??!. Lennox laughed at that.
Second opinion shows different from Dave davis being close to $1000 for repairs plus bs diagnostic
Called the owner to discuss my lack of faith in the installer and the owner was rude and aggressive to my concern. Further more DAVE
Your rep bad mouthed lennox the whole time! Sad way to do business honestly and I feel betrayed and hurt as a customer. I will never be re calling or recommending you again. It is a shame as a few years ago you were so kind and helpful in the install. But I guess that's because you liked the pay day

scott quickly responded to coming in.
he was super polite and friendly.
didn't make you feel stupid and explained everything efficiently.
and what we were to do from there and about how much.
i would totally recommend scott for further services.

Scott arrived and was in/out in 30 minutes - fast/exceedingly clean / explained what happened - positive customer experience. Scott offered to clean any water leakage even though it was less than two cups. Scott left the area spotless.

I can't recommend this company highly enough. Jay, the furnace technician, was incredibly helpful and diligent. He even came by after hours to make sure the furnace was working okay. Quick and efficient service, and at a reasonable price as well.

Old Furnace died in April 2010, so was able to take my time to look around for a replacement. Old was a Carrier Weathermaker high efficiency so new would have to be as good, or superior. Decided after research to look for a two stage high efficiency with var speed DC blower motor, as Ontario grant program was still in place.

Contacted four companies in total, one in Tavistock, three in Stratford. All four were good with service and had competetive prices (prices were 3800 no thermostat, 3900 with thermostat, 3900 no thermostat, and 4400 with thermostat, all prices including standard installation)

Dave Davies was a step ahead of all the others, with a very competitive price, a 'no-dicker' price also (3900 plus tax installed, including a condensate pump, based on a standard replacement install, running new pipes where old ones were located, furnace location kept same, etc.), strong recommendations from a few people I spoke with, and also my personal opinion of them.

Installation went ahead on the day scheduled (November 15), with two employees arriving within half an hour of the time scheduled. Removal went well, and installation was done well, and efficient. In at 9 am roughly, out by 330 pm. Ken and Domenic were funny, articulate, personable, and knew exactly how to do things properly.

Furnace off switch needed to be moved, Ken ran it using existing holes in joists (it's an old house, and doesn't need more holes drilled!) to a better location above door to furnace room.

Furnace is now a Lennox G-61v high efficiency two stage natural gas 90,000 btu input at 95%, with a modulating DC fan motor. Including relocating the off switch, and the condensate pump, price was exactly as quoted, $3900 plus HST

I could not be happier with Dave Davies of Stratford!