Save More Plumbing & Lighting Supplies

I visited Save More Plumbing & lighting over a year ago. They are amazing. I visited many time looking for ideas for my home design and the staff are a great help. I worked primarily with Soni and his expertise was beyond anything I could have imagine from a place where I just go to buy products. Their managers are so kind and helpful too. One even gave my husband his person cell number and told me if we ever needed any help to give him a call. My electricians made mistakes, my plumber even had a couple issues and we used that cell number and he let us know easy fixes for problems. I can't stress just how helpful they've been. THANK YOU, THANK YOU, THANK YOU!

Tuesday May 16, 2017

This letter is regards to my experience with Save More Plumbing & Lighting

On Saturday May 13, 2017, I went and purchased a Bidet toilet seat from the above company. As soon as I took it home to install it started leaking. On Tuesday morning, I brought back to them and was told that would not accept it as it was used. Also, they could find the payment that I gave them on Saturday. I found that their customer service was not professional at all. Not only did they not take back their faulty product but I also felt that they were accusing me of being dishonest. I also found their customer service extremely poor and do not recommend anyone use them

We visited this store several times while we were constructing our home and the staff treats you very well. They know their product and truely care about your projects!

Matilda was our rep and she helped us with our budgeting and styles. I would recommend this company to anyone looking for plumbing equipment and lighting.

We purchased our toilets, bathroom fixtures and lighting (bathroom and dining light) here. It saved us the time going to different places to get each item and their prices were in our budget. I found their selection pretty good. The photo is of the sink and faucet selected for our powder room.

I recently decided to renovate my basement to turn it into a rental unit. The basement has very little natural light, so I wanted to install several wall sconces to brighten the space up. SaveMore Plumbing & Lighting did a great job with the installation. They carried out the installation exactly according to my specifications and I was very pleased with the results.

From a letter sent today to the Vancouver store manager:

We have undertaken substantial renovations to our new home. While we were on our way to another plumbing shop, we saw your sale signage and decided to stop in to have a look around. We are SO glad that we did

Matilda spent over an hour with me, sharing her extensive knowledge of your products and offering terrific advice. A week later, when I came in to place our order, Matilda was away so Naaz helped me out, again spending considerable time with me to pick out the right options for our situation and gave us exceptional pricing on matching Valley fixtures.

These days, it's rare enough to find this quality of customer service from one salesperson, but to have the same experience twice with different sales staff is practically unbelievable.

Now, Matilda is in contact with Valley Acrylic to help us solve a problem that no other plumbing company has been able to help with.

You should be very proud of your team -- not only your sales staff, but whoever hired them. Absolute rock stars! And your choice of suppliers, i.e., Valley Acrylic, is superb.

We are delighted to have found your company and look forward to recommending Savemore and because of you, Valley Acrylic, to everyone we know.

Carry on with the great work!

LH & DH - Burnaby, BC

My sink was getting old and I had to hire a plumber to fix my sink. There was something stuck in the pipes. The plumber was knowledgeable and fixed it very quickly. Highly recommended.