Francis Home Environment Heating And Air Conditioning

Client representative and work crew were hospitable and efficient and knowledgeable. Costco store card was the finisher.

Problem was resolved quickly and professionally. Price was a little steep but I suppose thats the going rate these days. Still waiting for a callback for a second job that was discussed at the time but its been over a month, they must have forgotten about me.

First furnace maintenance on my heating and cooling plan. The technician was punctual, friendly and efficient, and provided helpful advice.

I chose Francis to install my whole house heat pump system as the original furnace and air conditioner was installed by them in the early 80's and still ran okay - just wanted all the upgrades of a new system.

Install was great and system ran well, but 2 problems soon arose - a small freon leak inside the outdoor unit and the fact that my LED lights in the house flickered the entire time the outdoor unit ran.

Francis stayed diligent and returned a total of 3 times - all within a week - to rectify the system to my complete satisfaction.

I had my Lenox Ac installed in June. I was so pleased with the install. Professional and efficient!

Technician showed up exactly at 8AM and was done in about 2 hours. Explained all work he did and why it was necessary. Pleased with results

This was our seasonal package (furnace) checkup. There were some recommendations but at this time not interested. Very thorough check by Terry.

Great communication and reasonable price. Carson was time and friendly. Provided updates at the end of the job with pictures.

I was very happy with Kevin. He explained what was being done, if everything was running correctly, and also advised of the filter change required.

The Technician was prompt, courteous and very thorough. He made sure that we were well informed about the condition of our A/C. He took the time to explain everything he was doing.
We were vert happy with the service.