Cal helped us out in a ridiculous situation - went above and beyond what I would consider great service...
We had a 1-day window between getting possession of our house and figuring out how much cork flooring we'd need before the cork supplier closed for the holidays. Our lawyer's secretary screwed up the paperwork so we couldn't take possession in time. Cal actually arranged with the seller's real estate agent to meet at the house and do the measurements at 7pm so that we could place our order the next morning. Seriously? People still do stuff like that?
I don't know how Hatton's measures up to other companies price-wise because with service like that I didn't really care what I was paying.
Dustin installed the flooring for us and did a bang-up job. Not one even tiny mistake. Super nice guy, easy to get along with, and he also did more, in terms of moving furniture and uninstalling doors/closets, than I would've expected. It was like having a buddy over to do the job... except he didn't drink all my beer.
Anyway, no need to get overly effusive here, but clearly we're extremely happy with how the entire process unfolded, and the job is just perfect. Recommend Hatton's to a friend? You bet. Family? Well, only the family I like (: