Bit late writing this but wanted to thank nimbus. Had a bit of a flood in my kitchen only 3 days after nimbus serviced my reverse osmosis. So I called and gave a Scottishor Irish woman in the service area a hard time and explained how unhappy I was with the service. I was a bit out of line but she stayed professional and calm and when I couldn't figure out where to turn off the thing she called one of the technicians and had them leave a job and go to my house within 15 minutes. The problem was nothing to do with the reverse osmosis but to do with my husband playing with some other plumbing but they didn't charge me and the service lady and Derek the technician were very good and pleasant. Three of my family use them and it was nice that they did something like this.
- Approximate cost of services:
- $0.00
- Company Response
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