Flesher Marble & Granite Ltd

Angela Koskey

5 reviews
a month ago
I was under the impression that granite was virtually indestructible. That being said, the countertop they installed was damaged before it was even installed according to Frank, their installer, when he came by to fix it.
I first the noticed scratches and chips after my under cabinet lighting was installed. I emailed the sales person, Melissa, and she told me that it looked like the damage could be easily buffed out so we set up a time for her crew to come by. I was relieved however, this was short-lived. Frank told me that he would not be able to fix it and would only make it worse. He also said that it could not be replaced without possibly damaging my new sink/faucet, backsplash, cupboards and most likely flooring. I am stuck with their shoddy product and there is nothing to be done about it.
I had my contractor over and he said it wasn't polished enough before installation... GREAT! Steer very clear of this company and their products as they can't be trusted to ensure customer satisfaction let alone installation of an undamaged, finished product. Their own installer was embarrassed!
I would also like to know what happened to the beautiful pink swirl that was in the piece of granite that I chose. It was supposed to swirl around the corner from the sink to the stove (which is the reason why the cut was made where it was)...little bait and switch perhaps?

Recently we renovated our kitchen and was referred to Flesher Marble and Granite for our counter tops ,island and back splash by Pete the Plumber( whom we have had excellent experiences with over the past 15 years). Melissa and Tara were extremely professional, knowledgeable and provided us with numerous options to help us decide on the final products. We were pleased with the exceptional service from the installers who did an amazing job and answered all our questions. In addition we had a few tiles on our existing floor which needed to be replaced and Mohamed worked his magic in sparing us from having to replace the entire floor. Thanks to all for providing such excellent service and a beautiful result.

Dave and Susan

We had granite installed with Flesher Marble & Granite Ltd, when we went into their store Victor Cioffi there Project Manager , went out of his way his customer service was superb his knowledge about their products was top rate . he referred us to Melissa Davies their Sales Rep who also was very knowledgeble & explained their products in detail ,we were really impressed even their installed crew were very efficient & explained questions regarding the granite. We would certainly would recommend Flesher Marble & Granite Ltd to our Family & Friends