J Currie Plumbing

Plumbing
Milton ON L9T 5A3
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HomeStars
Plumbing
J Currie Plumbing
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51%

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Reviews by rating (past 12 months)

Reviews for J Currie Plumbing

Average customer rating:
5.4 10 (12 reviews)

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Neil
Neil
0 reviews Milton, ON
10/10

Maintance

I am the building manager at 1379 Costigan Rd
Milton Ont which is a condo building. We use Currie Plumbing for all of our building maintenance plumbing matters. As well our unit owners use Currie Plumbing. Exceptional service and quality of work is standard for Currie Plumbing. Staff it knowledgable and they have any type of equipment necessary for big and small jobs. Their trades persons are always courteous and knowledgeable.
Neil Emerson

Approximate cost of services:
$100.00
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Grant Heffron
Grant Heffron
2 reviews Milton, ON
10/10

Thanks

Every time Ive dealt with is company, they have been extremely help full. The staff is knowledgeable and polite. When I have called and they told me they need to speak with one of technicians to confirm what needs to be done, the return phone call is quicker than expected. The customer service is outstanding. I have also used them at my parents house where my mother said the technicians were polite, on time and did a good job. So thank you to whole team

Grant Heffron

Approximate cost of services:
$500.00
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K.Gaul
K.Gaul
1 review Ogoki, ON
10/10

Professional, polite and courteous

I don't understand the negative reviews, we had an excellent experience. I called, made an appointment for a bathroom vanity install and replace stiff toilet supply taps. The office was polite, the service people were punctual, introduced themselves, yes there was 2 but one was in training. They did the job, cleaned up, I have no problem recommending them. I think some of the negative reviews may be from people who have no idea as to the cost of providing services and expect jobs to be cheap and feel it is ok to verbally abuse service providers. People entering the trades as a career are in short supply and there is no shortage of work. When customers don't like paying for services, they jump to posting negative reviews. There should be a better system for hearing both sides of the story, there is just no satisfying some customers.

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
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Company Response

We appreciate your business and your review! Thank you!

R. Waraich in Brampton
R. Waraich in Brampton
3 reviews Milton, ON
1/10

DO NOT USE / ENGAGE - Terrible Company

If you want peace of mind and a happy interaction - PLEASE steer clear of this firm. Extremely rude & angry owner / staff, they overcharge, provide shoddy workmanship that they refuse to stand behind, but prefer to read the rule book to you if you raise concerns after the jobs supposedly done. The owner Jeff obviously has no concept of what professional CS is or how to treat / talk to paying clients, he will argue belligerently, stoop to new lows - call you names in his emails to you. The owner is definitely a very angry & negative person, extremely confrontational and rude and definitely could use a customer service orientation refresher class on how not to lose customers/grow his business. He is egotistical enough to actually write in emails that he would rather you take your business somewhere else. If that wasn not laughable - it would be very sad. I am surprised they are still in business.

Approximate cost of services:
$265.00
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Company Response

Finally able to respond to this comment, as I was locked out of review comments! This person constantly harassed our office staff over numerous weeks during the pandemic, and constantly called to have work completed, that wasn't a priority! The previous plumbing company walked away from this project, and we got called in to help through another customer. I'm sorry for trying to help, and learned our lesson quick, on how to fire a customer!

SejP
SejP
0 reviews Ballinafad, ON
0/10

Unprofessional and Overpriced

Terrible experience with the workers and owner, Jeff. They do not specify that they are coming with multiple workers and will charge you for each person they send to you. Each time they came, they were unprepared and rude; it was evident that they had next to no knowledge about what it is they were actually doing. I have not yet had my work completed and they are continuing to delay the completion. Each time someone in my family has reached out to obtain information, they ignore the calls and emails. I have only received one extremely unprofessional, rude email from the owner stating that they had been purposely ignoring those who have reached out. I would not recommend using this company. There are plenty of other great places that will happily complete your work with punctuality and efficiency.

Approximate cost of services:
$1,300.00
1 of 1 people found this review helpful.
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Company Response

Finally a chance to respond! I stand behind my staff 100% with every job we complete! If for some reason there is an issue- I will make sure our company takes care of all outstanding deficiencies, and make sure our customer is happy with completion! I also think , as a customer- if you have an issue- call our office directly, rather then use a fake name to slander!

Ronald in Milton
Ronald in Milton
0 reviews Milton, ON
2/10

install acrylic shower base

Polite, punctual and i can only hope the work was properly done as time will tell but as a previous review stated wow talk about being overcharged, my bad i followed a recommendation rather than research them myself, stay away unless you enjoy grossly overpaying for work.

Approximate cost of services:
$390.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Milton, ON
0/10

Over/recharging for poor workmanship

We have had Currie out to fix the same issue multiple times thinking they would rectify their mistakes. Not only does the pipeline keep leaking but they somehow manage to push the blame on us. I was adamant about calling a different plumber after we had had our new sink put in 2 years ago and were charged for 2 plumbers an additional unworked hour and a half. They didn't install it properly and the clips popped off within a day, and I had to silicon it myself as they left major gaps. No call back and no repair after multiple calls. My husband wanted to allow them to fix their shotty workmanship with our outdoor plumbing thinking they would give us a fair price. Once again we were charged for 2 plumbers an additional 1.5 hours they did not work. Conveniently Ted isn't available to talk and we are furious. They only warranty their work for 30 days and don't bother giving quotes dispite contued insistance. These are the plumber's that give the trade a bad name.

Approximate cost of services:
$1,500.00
1 of 1 people found this review helpful.
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Company Response

Finally able to respond after 2 years! This customer was walked through draining their exterior hose bib before winter arrived, and failed to remove the hose off the reel as well! We were here twice in two years, for the same issue.

Private User
Private User
Private User reviews Oakville, ON
10/10

Fantastic experience

Just had Nick in to do a valve replacement in the basement and the work he did was great. He was very courteous, professional and cleaned up after himself. As for the company, their communication and timeliness in getting the work done was fantastic. I highly recommend this company....a pleasure from start to finish!

Approximate cost of services:
$200.00
1 of 2 people found this review helpful.
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JB in Milton
JB in Milton
1 review , ON
10/10

Good and No Frills

I've used these guys a couple of times and they were professional and didn't try to up-sell me. The last time they came to investigate a flood and they figured it out even though it wasn't obvious to me or the insurance adjuster of how it happened.

Approximate cost of services:
$70.00
1 of 2 people found this review helpful.
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