Afterglow

Heating & Air Conditioning
Waterloo ON N2V 1Y8
Write a Review
Write a Review

Recommended Professionals

90%(19 reviews)
91%(9 reviews)
95%(606 reviews)
90%(19 reviews)
91%(9 reviews)
95%(606 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

87%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Afterglow

Average customer rating:
9.7 10 (35 reviews)

Sort by

DLMK1969
DLMK1969
1 review Cambridge, ON
0/10

Furnace repair

Afterglow tried to fix my furnace 3x without any success. They charged me over $800 for service calls.

They designed and installed the furnace but had no idea how to fix it.

After a heated discussion with them they told me not to call the anymore.

JOKE company!!!

Approximate cost of services:
$800.00
Was this review helpful?
GS
GS
1 review Elora, ON
10/10

Heat Pump Installation

Afterglow has provided excellent service for us in the past, and this year's heat pump installation was similarly great. Attention to detailbeginning with the first consult about the workeager to answer all questions, talented and nice technicians, on time, etc. I can't say enough good things about this wonderful company.

Approximate cost of services:
$5,400.00
Was this review helpful?
Private User
Private User
Private User reviews Kitchener, ON
10/10

Commercial Hot Water Heater Installation

Afterglow installation of a new Commercial Hot Water Heater, in a multi unit rental complex, went precisely as promised. Price was competitive, service quick, courteous, on time and professional. Contracted the services of Afterglow previously, will not hesitate to use them again in the future. Job well done.

Approximate cost of services:
$5,600.00
Was this review helpful?
Angela  in Waterloo
Angela in Waterloo
1 review Waterloo, ON
10/10

Excellent Service

Afterglow has provided great annual service for my furnace for several years, and went above and beyond for me in an emergency situation. So when it came time to replace the furnace and a/c, I went straight to Afterglow. Another good experience - new furnace and a/c installed on the same day with no problems. Would definitely recommend this company.....

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Thank you! It was a pleasure to work with you on your project. Enjoy the AC this summer

Private User
Private User
Private User reviews Waterloo, ON
10/10

My furnace died afterglow was their to help

My furnace died I called several companies for some assistance no one was able to help after talking with the gentleman at afterglow he returned my call got me the part I needed and didnt charge me a bunch even thou I was in a jam great service they were friendly and very accommodating to get my furnace running thanks s bunch

Approximate cost of services:
$100.00
Was this review helpful?
Private User
Private User
Private User reviews Waterloo, ON
10/10

Forever customers

An ongoing problem with a short cycling furnace which was inherited with the purchase of a house. Two previous companies sent their people to our home and one was of the opinion "the furnace is working as it should . It is a great furnace and I wish I had one" was the response from the heating company we also inherited with the purchase of the house.
The second person related there was nothing found that would indicate a problem.
This year, I finally called Afterglow.
Kevin arrived on the job and within the half hour had it solved.
A new thermostat installed immediately and instructions on how to use it.
Kevin~ We owe you those ribs.
This is the company we will always call for any services we need .

Approximate cost of services:
$300.00
Was this review helpful?
Dave in Toronto
Dave in Toronto
1 review Waterloo, ON
10/10

Repair to hot water heating system

Completely satisfied prompt service , delivered on what they stated was the issue without adding extras to inflate the invoice, very professional people to deal with would highly recommend them. Dave Foy

Approximate cost of services:
$600.00
Was this review helpful?
Grace in Waterloo
Grace in Waterloo
1 review Waterloo, ON
10/10

Great service

Afterglow company was recommended to me by friends. Dealing with the office staff and the technician was a very positive experience. Staff was friendly, competent, helpful and very pleasant to deal with. I had our furnace and gas fireplace cleaned at very reasonable price. I also received valuable tips how to take care of furnace and fireplace so they could last longer. I strongly recommend Afterglow company for their professionalism, service and pricing.

Grace

Approximate cost of services:
$150.00
Was this review helpful?
Krisweppler in Waterloo
Krisweppler in Waterloo
1 review Waterloo, ON
10/10

Excellent, reasonable price.

Very good service. Replied quickly, even on a Sunday. Worked around my schedule and the price was very reasonable to replace furnace and a/c. Staff were friendly and showed me what was wrong and how to fix it.
Thanks!

Approximate cost of services:
$3,390.00
Was this review helpful?
Company Response

Thanks Kris, it was a pleasure to work with you!

John & Barb in Waterloo
John & Barb in Waterloo
1 review Waterloo, ON
10/10

Emergency air conditioner repair

SERVICE SERVICE SERVICE! We have called upon AFTERGLOW a number of times over the years and are always so pleased with the level of knowledge, suggestions and expertise. Always friendly, courteous, and professional! As is often the case, heating and cooling issues seem to come at the worst of times- Stephen and his team have made themselves available during an ice storm at 11pm, on a Saturday to fix boiler issues resulting from a bad Reno, and air conditioning issues the very next morning! A BIG Thank-you to all the members of the AFTERGLOW team!

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Thank you so much for the kind words. We appreciate the on-going relationship - that's what we strive for at Afterglow.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Afterglow

*Water Warmth Well-Being* Focusing on our customer's needs, Afterglow provides a proper and economical solution to their heating, cooling, and hot water problems. Boilers, Furnaces, Air Conditioners, Tankless Water Heaters - we have the products and service ability to make things right!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Kitchener Waterloo?