Great Canadian Roofing And Siding Ltd

Roofing
Edmonton AB T6E 0C9
Write a Review
Write a Review


HomeStars
Roofing
Great Canadian Roofing And Siding Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

89%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Great Canadian Roofing And Siding Ltd

Average customer rating:
9 10 (209 reviews)

Sort by

Brent in Edmonton
Brent in Edmonton
1 review Edmonton, AB
10/10

Shingle replacement

Great Canadian was excellent to deal with through out this whole process. Workmanship was excellent...price was very competitive...follow up communication was awesome...

Would definitely recommend them to any family and/or friends!

Approximate cost of services:
$6,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Brent,
Thank you for the feedback. We are very pleased that we were able to complete the work to your satisfaction. We certainly look forward to doing business with you in the future.

Alex  in Edmonton
Alex in Edmonton
2 reviews Edmonton, AB
10/10

Roofing/Siding and Window Installation

So VERY pleased with all the crew at Great Canadian! They performed work at our college on the exterior (roof, siding, eavestrough) and installed windows. From the beginning of the process with the estimator until job completion, all work was conducted in a professional manner and it was a pleasure to work with everyone involved. The crews were always on time, they cleaned up well and I am very pleased with the results. I definitely recommend Great Canadian!

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Hello Alex,
Thank you for the feedback. We are very pleased that we were able to complete the work to your satisfaction and in a timely manner. We certainly look forward to doing business with you in the future.

Ken R in Edmonton
Ken R in Edmonton
3 reviews Edmonton, AB
10/10

Shingle and Eavestrough Replacement

Firstly, we experienced a high level of customer orientation from Sales ( Nic ) to project implementation for both the roof and troughs ( Andrew & Nick respectively). Each one of these gentlemen ensured we were completely satisfied and arranged follow ups to address any issues we identified and didn't expect payment unless we were satisfied.
The roof installers were excellent and did a great job. The eavestrough installers did complete the job to our satisfaction after a couple of return visits and we are very pleased with the finished product.
When we have future projects, I will certainly contact Great Canadian. Thank you!

Approximate cost of services:
$10,300.00
Was this review helpful?
Company Response

Hello Ken,
Thank you for the feedback. It is great to hear Nic and Andrew were able to assist you and answer your questions. We are very pleased that we were able to complete the work to your satisfaction. We certainly look forward to doing business with you in the future.

Private User
Private User
Private User reviews Red Deer, AB
10/10

Re roof..removal of shingles and install asphalt shingles

We were well treated by Great Canadian Roofing.
The planned work was completed on time and the cleanup was very thorough.
Great Canadian Roofing would be a good choice to satisfy your
roofing needs

Approximate cost of services:
$6,500.00
Was this review helpful?
Company Response

Thanks for sharing your experience with us. We hope you enjoy your new roof!

Great Canadian.

msheare in Calgary
msheare in Calgary
1 review Calgary, AB
10/10

Roof replacement

Their attention to detail was second to none. We were kept up to date with their progress and the whole crew were very professional and courteous. The supervisors ensured that everything was completed to our satisfaction. After the job was completed our entire yard was left spotless. Great Canadian exceeded our expectations!!

Approximate cost of services:
$8,400.00
Was this review helpful?
Stan and Heather in Edmonton
Stan and Heather in Edmonton
1 review Edmonton, AB
10/10

Shingle Replacement

We had a great experience with Great Canadian Roofing. Our brother-in-law recommended this company, and once contact was made, things ran very smoothly. We have to thank Hisham for his exceptional customer service in coming out, providing a quote, leaving samples, and making sure we had all we needed to make a decision. When we asked if the work could be done when we were going to be away, the answer was "not a problem." We came home to a new roof, a clean yard and no issues. Everyone we dealt with was extremely friendly and professional. We highly recommend this company due to the quality of the work, the quality of the products they use, and most importantly, the staff who work there.

Approximate cost of services:
$13,125.00
Was this review helpful?
Company Response

Hello Stan,
Thank you for the feedback. It is great to hear that Hisham was able to provide you with great customer service. We are very pleased that we were able to complete the work to your satisfaction. We certainly look forward to doing business with you in the future.

Alex from Calgary
Alex from Calgary
5 reviews Calgary, AB
10/10

New Roof

This was a hail damage replacement job. Insurance company chose this company. The guys did a very good job. Worked in December which was very cold for them. Did the job in a few days and cleaned up everything every day. The garbage bin was on our driveway for much too long after the job was done. Guys were very friendly and always smiled and said hi.

Approximate cost of services:
$8,500.00
Was this review helpful?
George Pemberton in Strathcona
George Pemberton in Strathcona
1 review Edmonton, AB
1/10

House Roof and Siding

We contracted Great Canadian Roofing and Siding to do a complete siding of our house as well as a new roof. The roof was done first and was done very well in a timely fashion. I then contracted them to do the siding. WHAT A MISTAKE. The team they sent did not have a clue. They were rude and when they completed the job left a real mess. We complained and then the real problems started. The company said it was alright even though it was clearly buckled and pieces were falling off. They would send someone out to try and patch it up and replace they pieces that fell off. They kept coming out but nothing was done. They then threatened me with placing a lien on my house if I did not pay the holdback. I paid it and tried to follow up but it was slow and people were not very forthcoming. They finally admitted that the job was not done correctly but blamed the siding not the incompetent installers they sent out. The job was re-done and we were still not satisfied because they used a different style siding without telling us. Some time has passed and the siding is still buckled and we are not satisfied at all. This company did not really care about the quality of the job all they wanted was to get paid. I would not let this company side a doghouse. The people in charge of the siding were INCOMPETENT and the company was not interested in the quality of the work they did.

Approximate cost of services:
$41,000.00
Was this review helpful?
Company Response

George, thank you for providing the recent feedback on your siding project from 2011. We are surprised you state our installers are incompetent and rude. Great Canadian has won the “Consumer Choice Award” for 10 consecutive years for service and customer satisfaction by offering professional, courteous and quality workmanship to all our clients.

As discussed during our onsite meetings and inspections at that time, we were able to confirm with the siding manufacturer there were defects in the product supplied not the workmanship, this was the reason the siding was redone through a manufacturer claim that Great Canadian facilitated. It is our policy to collect on the contract amount after a job has been completed to the manufacturer’s specifications. When Great Canadian finishes a project and goes above and beyond to fulfill a contract, we expect to be paid as per the contract.

Our file on this project has been closed for 3 year with no communication from you with any additional concerns you have recently stated. Great Canadian did not in any attempt hide or mislead you with the siding product installed. Over the last 3 years Great Canadian has been available and will remain available for you to contact us directly with any concerns

Please contact in our office;
Wes Cheyney
General Manager
780-449-6991

We look forward to hearing from you soon

Keivan  from Edmonton
Keivan from Edmonton
2 reviews Edmonton, AB
10/10

Roof

My house was built in 2010, Great Canadian was the roofing contractor. Before the end of 5 years warranty I noticed a shingle blow off, more inspection indicated about 1/3 of the shingles are not sealed. I contacted Great Canadian and Wes Cheyney the general manager responded almost immediately and arranged an inspected (himself and the service manager). The issue identified as material issue (something brought up by another roofing company). Wes helped me to make a complaint for the material supplier (BP Canada Building Products of Canada Corp.)
Regardless of the result I can consider Great Canadian, a responsible and reliable contractor.
The only recommendation I have for Great Canadian is to use material worthy for their good work (even if the builders conduct them to use the brands that don’t have a proven quality).
In my case, the roofing issue made me to do a bit of research about the BP products. My lesson learned based on my own case and what I found is to think twice before using BP products. In general, my recommendation is to make sure the shingles that builders are specifying or your are using to renew your roofing has a clean history and proven quality (don’t rely on the builders’ recommendation only).

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hello Keivan,
Thank you for the feedback. We are pleased that Wes was able to attend and assist you with the process with the warranty claim for the material. We have noted your recommendation. We certainly look forward to doing business with you in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Great Canadian Roofing And Siding Ltd

Great Canadian is a fully integrated residential and commercial renovation company dedicated to providing sustainable energy solutions for your home or commercial property.

Experienced, professional and trusted, Great Canadian will provide you with the right advice, quality workmanship, excellent service and the best brands of products no matter what your need. All services are competitively priced for your project and include roofing, attic insulation, siding, windows and doors, soffits and fascia, eavestroughs and any related insurance needs. Great Canadian combines skill and technology to provide you the best service possible.

CATEGORIES
Roofing, Gutters & Eavestroughs, Insulation, and Siding
PRODUCTS
Asphalt Shingles, Cedar Shakes, Metal roofing, Vinyl Siding, Fiber cement board, Windows, Exterior Doors
SERVICES
Sloped Roofing - shingles, cedar, metal, vinyl & James Hardie installations, attic insulation, windows & doors, skylights, soffit, fascia, eavestroughs
BRANDS
IKO, Malarkey, BP, Royal Building Products, James Hardie, Kaycan, Mitten, Velux
WEBSITE
http://www.greatcanadian.ca
YEAR ESTABLISHED
1997
PAYMENT METHOD
Visa & Mastercard, Cheques, Cash, Financing Options
MEMBERSHIPS
CHBA, SCAA, AARA, Master Elite Contractors
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.