M U Hardwood Flooring

Floor Retailers
Richmond Hill ON L4B 1C7
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Homayoun in Richmond Hill
Homayoun in Richmond Hill
1 review Richmond Hill, ON
7/10

Hardwood Floor

Floor Laying & Refinishing review in Richmond Hill

Anita was kind enough to contact me in several occasions. She and her husband Dan came and viewed the areas needed for repair and marked them down carefully.

They are going to proceed with the needed repairs. I just want to thank them for the follow-ups.

Approximate cost of services:
$7,000.00
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Company Response

**MU Hardwood Flooring has since been under new ownership and management with our own in-house professional installers.

Homayoun - it is unfortunate that you did not have a positive experience with your install from the previous owner. As the new management we are sorry to hear this and welcome you to call us if you would like us to take a look at the situation. Our telephone number is still the same: 905 707 3319. Thank you.

Previous versions of this review:

Homayoun in Richmond Hill
Homayoun in Richmond Hill
1 review Richmond Hill, ON
0/10

Hardwood Floor

Floor Laying & Refinishing review in Richmond Hill

M-U Hardwood flooring in Richmond Hill provided a hardwood flooring service to our home in August 2010. They helped us to select the Brazilian Cherry from Appalachian hardwood based on its durability and hardness.

The installers were not experienced and had lost a lot of woods in process. They have installed many pieces with cracks which they had to remove a several pieces afterwards. As a result they have left areas with Buckles since the tongues were removed from the edges.

After the installation was completed we cleaned up the floor a few days later and noticed that the job was done poorly. We called the owner (Victor) for repairs. He never called back even after leaving many messages. I had to go to his office and meet with him to come and see the work for himself. After two weeks he sent one of the installer to come and repair some of the areas. The installer told us that if he removes the cracked pieces we will end up with buckles likle the ones in the main enterance and he said that we have to pay the repair costs.

Overall they did not do what they promised (they promised a professional job with one year of warranty on the labour and repairs) and left a messy job.

As well the quality of the wood was not what they described. It dents easy.

I would not recommend this company at all.

Homayoun

Approximate cost of services:
$7,000.00