Moving from one apartment to another in Toronto
This was the worst move of my life. The estimate bore no resemblance to the final cost, which was twice as much. The packers worked efficiently enough, but ran out of paper towards the end of the day; they could not get more because the office had closed and the next day was Sunday, so I had to provide them with towels, facecloths, etc., to complete their job. My clothes were packed in over-used, collapsing cardboard wardrobes. Towards the end, material was simply dumped in boxes, resulting in some breakage (discovered later) and damage from a bottle of bleach. After this, the pickup was sufficiently well-managed, but the delivery was a disaster. The box labels (kitchen, bedroom, etc.) were ignored half the time, and tables were stacked on top of each other, tabletop to tabletop, resulting in scratches from grit. I was told that the broken-down wardrobes had to be emptied immediately or I would be charged for the price of NEW wardrobes. There was an additional charge, beyond the extra time required, because my new apartment was at the end of a long hall. Phone calls after the move were usually not picked up, and my messages requesting a call-back were ignored. When the phone was answered, I was told that the person who could help me was out but would call back. This never happened. There are some positive reviews of this company on the site, but my experience was completely in keeping with the very bad experiences in the most negative reviews.
- Approximate cost of services:
- $3,000.00
- Company Response
Hello Edward,
If you would please contact our office for clarification.
We cannot trace your move by your forename.Sincerely,
Management
Blue Line Moving & Storage (Ont.) Inc.