Please, I urge you not to hire this company, especially if you have expensive furniture. All your furniture will be scratched and damaged as they do not know how to move furniture with care.
Do not fall for their fancy Ad, it is all false that they have good service and that they are registered as a good business with BB, and that they have insurance. When your furniture gets damaged, Bob (the owner) will come to your place, look at the scratches and will say, ok these are from your previous move, nothing we can do for you, so sorry, and he will leave. They will say they will send you 3 men, but keep in mind, two of them will only be working and one guy will stay in the Truck the entire time, which means longer loading and unloading and more money going out of your pocket as they will delay the time to charge you more. This is their tactic for getting more money out of customers. The employees look very unprofessional with regards to their communication, clothing and outlook. Believe me as a lady I was so ashamed to look at them, every time they bent down to move a furniture, half of their bottom was always exposed, pants down, and they looked like the guys in the Hobbit movie. They will come to your house to give the estimate and will say ok, we will charge you for 8 hours. Even if you move half of the boxes yourself, and don't have much left for them to move, they will ensure they take their sweet time, just to charge you for that 8 hours which they had estimated for you no matter what. Lots of coffee breaks, driving your items to the new location at only 25Km/hour. Just about anything they can do to kill that 8 hour time, so they can reach that estimate which they had sealed on your contract. Be very mindful about their charging tactics !!!!
As a result of moving with them, my $9000 furniture is scratched and all damaged. I had to throw away an expensive coffee table as they had kept it side down on hard cement and the side was completely gone and scratched badly.
This was my moving experience with this company, hope you have gained some valuable information, and now that you know what kind of service you will be expecting from this company, as an intelligent customer you will avoid signing a contract with them and requesting for their service.
- Approximate cost of services:
- $1,117.00
- Company Response
Hi! Mrs Tahiri
I did visit you at your new home 190, Borough Dr #708 Scarborough,
I did offer you service to repair any damage caused by Blueline. Our service contractor advised us that the repairs must be carried out on a Saturday at customers request and an appointment date has been set up. Regarding the time taken to complete your move, The building at 190 Borough Dr is unusual in that access to the moving elevator is through the parking garage, this involves a long walk, a very long walk.access to suite # 708 from the hallway is very tight. Don, Tom and Rob have been in the moving business a long time and have received extensive training on how to carry out their duties , in fact we have many letters of recommendation .Blueline has been in business since 1974 and we are very proud of our employees . I welcome comments from our valued customers it keeps us on our toes, but i like them to be factual
Best regards
Bob Sterritt (Owner)
Blueline Moving & Storage