Cw Kitchens Inc

Im in love with everything about my kitchen, our designer Madison was so talented and wonderful to work with. Nelson, thank you for your attention to detail, Patrick, thank you for your perfectionism during install!! The finished product is way more than we could have imagined. This company cares about their clients. They go over and above to make sure its all as you envision it. The quality is first class! Thank you CW. Youre the best.
ps: Ill post pictures once my range is delivered.

I have recently had my new custom kitchen installed, and I have 3 major concerns that they are unwilling to do anything about. As kitchen designers there are some key things I feel they should have shown me or informed me of.
1. They say it is quite common to have a slant to the ceiling. If this is the case, they should anticipate it and do the measurements before finalizing drawings. I have a riser between the cabinet and crown molding that is clearly not level and they won't fix it (without paying for all new crown molding).
2. The design of the riser to crown molding was different (more professional looking) in the drawings and in show room than what showed up in my house. They say it is standard for them, but there is a reason why none of the kitchens in their show room have it... it doesn't look very good.
3. I gave them the model number of my fridge (a full sized fridge). They should have warmed me that with my brand new, custom designed kitchen, my fridge would then stick out 7" beyond the cabinet! I would have made different decisions on the design.

I was not happy with this at all. These seem like very common things to come up that should have been explained when finalizing drawings. When I approached the company to fix it, they said that "The cabinets that are there now are yours to keep, you have purchased them." I checked the contracts that I signed and nowhere does it say that the cabinets are not returnable or non-refundable. They would not listen. They were not willing to take them back. I spoke to my designer Paula and the manager Trish. Though Paula was still kind, she couldn't do anything, and Trish was very firm in her not being willing to do anything about my concerns. They only gave me the option of just keeping the cabinets I didn't like ($4000 spent), and buy new cabinets that fit better for another $2000-$3000! They said they are charging only for materials, but that is still outrageous. Their website says they will "ensure satisfaction"... I am not satisfied.

I had this company install new cabinets approx 4 years ago. The finish is peeiling and I've had it redone once and they said to call if this issue happened again. I've tried multiple times to get in touch with them. They called back and left a message saying there's nothing they could do for me. I'm not pleased with their service.

Please stay away from this business. We built a new house and there has been nothing but problems with the kitchen. The cupboards are already damaged and they saw it is water damage. The manager that came to our house was not professional and lacked customer service. Do your homework on the trades companies when building a new house, like cw kitchens.

TERRIBLE, TERRIBLE, TERRIBLE. DON'T EVER DEAL WITH THIS COMPANY. STAINING IS TERRIBLE AND THERE PRICES ARE OUTRAGEOUS. THEY PROMISE YOU ONE THING AND YOU GET SOMETHING TOTALLY DIFFERENT AND THEY DO NOTHING ABOUT IT.
I JUST BUILT A NEW HOME AND BEFORE WE HAVE EVEN MOVED IN MY KITCHEN IS BEING RESTAINED BY A TOTALLY DIFFERENT COMPANY.

I went to CW with a custom design and worked with their sales people who helped me pick out the finish, stain colors and hardware. They followed my design exactly and made good suggestions for some minor changes. The install was very quick and clean. I am very happy with the final product and receive many compliments.