Durabuilt Windows & Doors

Do not deal with this company. I would leave zero stars if possible. I ordered two exterior doors back on October of 2021. I was told I would receive them in 12 weeks at the most. I arranged for them to be stained 16 weeks after I ordered them to allow for delays and I had a quote for installation and had it booked for another 6 weeks after the staining would be completed. My doors never arrived until middle of July 2022 despite several attempts to communicate with them and get information about my doors. I was informed that I would not be charged the full purchase price as compensation for the delays but they still charged the total amount before they delivered them without informing me. When they finally arrived, they were left outside my home with no communication even though they knew I was at home for the delivery. There repeated delays ended up costing me more than the purchase price for the doors to get them stained and installed after the fact. When I was able to get a hold of someone to deal with the issues I was originally informed I would be refunded 25% off the purchase price and this was later reduced to about 7% for no reason. Now I cannot even get someone to respond to me. Just do yourself a favor and deal with another company. They do not stand by their products, service or promises.