Very unhappy with the windows. I have had them only 7 years and every window, 20 of them, the seals have broken. Durabuilt wants over $3000 for labor to replace them as only the glass is warranted for 20 years. So tell me, am I going to have to do this in another 7 years again? It is not just 1 or 2 windows....it is every window in my house (20 in total).
- Approximate cost of services:
- $13,500.00
- Company Response
Thank you for your feedback Judi. We greatly appreciate any and all comments that come to us and will gladly use this as part of our Customer Service Improvement Program.
We would like to work together with you to achieve the best result. We would greatly appreciate the chance to discuss this matter with you.
Please feel free to contact Amy C, Professional Assistant to the General Manager at amyc@durabuiltwindows.com.
We understand that you’ve experienced difficulty with us and Durabuilt would like to help.
Thank you for your time and effort! We hope to speak with you soon!