Durabuilt Windows & Doors

Windows & Doors Installation & Service
Edmonton AB T5S 1R7
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64%

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Reviews for Durabuilt Windows & Doors

Average customer rating:
6.4 10 (210 reviews)

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Private User
Private User
Private User reviews Edmonton, AB
5/10

Pinhead window

Pinhead window 2nd floor needs attention. We were asked to feel it, take picture!! Seniors not about to climb up and do so..asked about warranty..durabuilt emailed me warranties about Windows and doors. This is a specific window..not a flipping door..7 days later still mega emails no direct answer/results.. FRUSTRATING

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Keith in Grande Prairie
Keith in Grande Prairie
1 review Grande Prairie, AB
10/10

Rental upgrade

We upgraded our rental house. Happy with our new windows so far other than in one week the inside pane cracked on one without cause. I’m sure it will be fixed tho.

After checking with other companies. Durabuilt had the best price. Happy with the service.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Keith, thanks so much for your feedback! We are pleased to hear that you are happy with your new windows so far- please give us a shout at connectyou@durabuiltwindows.com for any questions directly related to service work and we will have one of our experts reach out! Thanks again

Tracy Campbell in Edmonton
Tracy Campbell in Edmonton
1 review Edmonton, AB
10/10

Service

My husband do Reno jobs and we usually buy windows from Durabuilt. i must say the service and after sale support we get from their service department is awesome. i am the one who has to call service department of different suppliers if need arises and found the durabuilt service is the best. i understand there is cost for everything but their service and labor cost is still cheaper than other window companies.

Approximate cost of services:
$63,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Tracy, we are thrilled to receive your feedback and are super happy that your experience with us and our service department has been great!

K2015 in Edmonton
K2015 in Edmonton
1 review Edmonton, AB
9/10

New home build

Durabuilt supplied our windows for our new house build. The salesperson, Jason, was very knowledgeable and thorough. The order was delivered on time and the one service call required was completed efficiently and professionally. We are happy with the quality of the windows.

Approximate cost of services:
$50,000.00
1 of 1 people found this review helpful.
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Company Response

Hi K2015, we are pleased to hear you had a pleasant experience with Jason! Thanks so much for sharing! Enjoy your new windows.

DDL in Edmonton
DDL in Edmonton
1 review Edmonton, AB
8/10

Window Glazing Units - House

Our window glazing unit replacement job is now finished and well done! I must say the installers were excellent. Fast and professional. Job that was going to last all day long lasted about half a day. We are very pleased with the outcome.

Review has 1 previous version
Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Hi DDL, thanks so much for the feedback! We are thrilled to hear that your experience is going well so far. Keep us posted on the progress :) Thanks!

Marissa Rae in Edmonton
Marissa Rae in Edmonton
1 review Edmonton, AB
10/10

Great Customer Service and Product

We have dealt with Gord in the past, and was super happy to deal with him again. I highly recommend him as a sales agent. He was friendly, helpful, honest, knowledgeable and quick to respond. We were getting our two front bedroom basement windows replaced and our upstairs bedroom window replaced. Gord was super helpful in getting us the information we needed about the new rebate. The installers were quick and clean and the windows look awesome. Just recently we had a pressure crack due to the up and down temperatures and it was covered under the warranty. I love durabuilt and would recommend them to everyone.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Marissa,
We are so happy to hear that your complete experience with our Durabuilt team has been a positive one! Thanks for the recommendation. Enjoy your new windows!

Private User
Private User
Private User reviews Sherwood Park, AB
9/10

Window Upgrade

Overall we were satisfied with the product and the install, would have liked all windows to open and close with the same amount of effort, the service person assured me there was no problem, Hmmm?

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the feedback! Please reach out to us at connectyou@durabuiltwindows.com to explain the concern further and we'll be able to provide some recommendations/ assist from there. Thanks!

Tailung in Edmonton
Tailung in Edmonton
1 review Edmonton, AB
8/10

House refurbishment

Average finish but an awesome price for triple pane windows. And most of all, amazing quality of the aftersale service. I will buy some more. Good delivery service too and respect of the schedule.

Approximate cost of services:
$5,300.00
1 of 1 people found this review helpful.
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Company Response

Hi Tailung,
Thanks so much for your feedback! We are pleased to hear that your triple pane windows and quality of aftersale service are amazing!

RBJ in Edmonton
RBJ in Edmonton
1 review Edmonton, AB
10/10

Replace 3 Doors

Gord came out to my home, provided an estimate within a couple days. Estimate was very competitive to the two other quotes I received from other suppliers. Crew was scheduled for install, crew completed work, no issues. Professional.

Approximate cost of services:
$6.00
1 of 1 people found this review helpful.
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Company Response

Hi RBJ, we are pleased to hear that you had such a great experience with our team, more specifically Gord and the installation crew! I hope you enjoy your new products!

purch in Edmonton
purch in Edmonton
1 review Edmonton, AB
0/10

replace all windows in a mobile home

Wanted a quote on replacing older mobile home windows. My Husband talked to a salesman on the phone,he wanted my husband to measure the windows. My husband said he didn't know how and the person told him to go outside and measure them. Does durabuilt know how to instal mobile home windows? These windows are the same size inside and outside they are aluminum sliders . We didn't get a quote and we shouldn't have to measure them.We need 2 doors replaced as well.I guess we will go elsewhere?

Approximate cost of services:
$123.00
0 of 1 people found this review helpful.
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Company Response

Good morning, I apologize for the inconvenience you've experienced with the measuring of your window- you were likely sent to the wrong sales department for your specific needs. If you're able to provide me with a point of contact, i'd like the opportunity to reach out and put you in touch with a sales consultant more aligned with your request (or- feel free to reach out to us at marketingsupport@durabuiltwindows.com and we will set you up from there).
Thanks!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Durabuilt Windows & Doors

Windows are the essence of the home.

They welcome the comforting warmth and glow of the sunlight inside, open up to embrace the fresh springtime air, and allow you to experience the beauty of the world around you. Our windows make everyday life a little brighter, with high-performance values, enhanced energy savings, a wide array of colour options, superior design details, and unprecedented smooth movements.

At Durabuilt, our approach to windows is simple. We believe in innovation, operational excellence, and creating consumer connections. We understand that a home is more than just walls and windows; it’s a place where memories are made, children grow, and worlds are shaped. We are committed to creating and providing the best solutions for you. It’s never been so easy.

Visit our website to learn more https://www.durabuiltwindows.com

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
- PVC windows - Aluminum clad windows - Laminate color options - Commercial windows - Custom design and shape windows - Composite entry doors - Patio doors - Garden doors - Decorative doors - Custom designed doors - Tilt/turn Windows
SERVICES
- Replacement Services offered in Edmonton (780-463-4466, x2034) and Calgary: 403-723-0410 - Installation services year round
BRANDS
Alpha, Omega, Hybridex, Vivace, Super Spacer, X-Drive, Therma-Tru, Classic-Craft, Smooth-Star, Fiber-Classic, Thermo-Guard, Econo Star
STYLES
WINDOWS: Slider,Tri-Slider,Quad-Slider,Single Hung,Double Hung Casement,Awning,Picture,Bay,Bow,Custom Designs & Shapes, Unique Glass,Grilles & SDLs, Accents, Skylights DOORS: Fiberglass,Grilles Between Glass/Internal Grilles,Garden Doors,Sliding Patio Doors, Tilt/Turn Windows.
SPECIALITIES
- Manufactured at our 180,000 sq.ft. facility in Edmonton, we can customized any window or door -First with state of the art technology to bring Tilt/Turn windows in Edmonton
WEBSITE
http://www.durabuiltwindows.com
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
520
LICENSES
ISO 9001, ISO 14001, OHSAS 18001
MEMBERSHIPS
Only IMS Certified Window & Door Manufacturer -CSA Certified Manufacturer -Energy Star Partner
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Please visit www.durabuiltwindows.com for detailed warranty information.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.